Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Nice sound effect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome soind bar among all. Found cheaper than other places. Also vot 50$ gift card.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Samsung Soundbar and the best yet. I am very happy with the sound and the bass is fantastic.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound bar and subwoofer works perfect with my Samsung 65 inch tv. It sounds great
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Bluetooth is poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth doesn't connect at spec distance. Many times needed to be within a couple feet to pair, and then remain within a couple feet to stay connected. Sound quality was very good, but to not have bluetooth functioning for all devices/types was a return factor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi vorhis,
Thank you for your review of this Samsung HW-Q60T Soundbar System. I am sorry to hear that you are not completely happy with your audio experience and are considering returning your unit. Your feedback is very important to us and will be shared with our product team.
If there is anything we can do to improve your sound such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
- Pros mentioned:Sound quality
Good sound, For hard of hearing viewer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has good clear sound, I am hard of hearing and wear hearing aids.
I would recommend this to a friend - Pros mentioned:Price
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it on sale, but I knew it was a great Soundbar based on my research. It did not disappoint.
I would recommend this to a friend - Pros mentioned:Sound quality
Five Star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Sound is amazing. My husband bought this for our theater room and it echoes perfectly.
I would recommend this to a friend - Pros mentioned:Sound quality
I love mine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is all around great. I highly recommend the additional speakers to give the full surround sound feel.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I like a lot I’m really like the sound is really good
I would recommend this to a friend - Pros mentioned:Easy setup
Great unit for den, living room or outdoor project
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great quality and sound. Bluetooth connection to other fevices is seamless. Highly recommended!
I would recommend this to a friend - Pros mentioned:Sound quality
soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful soundbar. Subwoofer picks up the lows well. The quality of sound is great.
I would recommend this to a friend - Pros mentioned:Easy setup
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Quick and easy set up. Easy to use with remote control and paired it with wall speakers
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT SOUND
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar to enhance the sound quality on my new 60 inch Samsung tv. Sounds AWESOME!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Natural Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar and sub, great natural sound and easy connection with Sumsung 8000 series UHD TV.
I would recommend this to a friend GREAT BANG!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds very good!!! I like the 3D sound feature you can hear sounds coming from all around. I thought the sub wouldn't pack a punch like my old "10 Polk audio. But man it did. Only reason I gave 4 stars is because the voices come in a bit too loud even after messing with treble. But overall im happy with purchase
I would recommend this to a friend- Pros mentioned:Sound quality
Great quality sound bar and woofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super sound from the sound bar and wi-fi woofer. Was hesitant to purchase the sound bar, glad I did.
I would recommend this to a friend - Pros mentioned:Easy setup
Samsung sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great sound. Looks good too. Would recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar! Everything sounds great and mounted easily onto the wall with our tv! Great buy!
I would recommend this to a friend - Cons mentioned:Expensive
Samsung sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with the rear speakers to add sound, while its a good system, that all it is a good system. For the price I think your better off spending a little more to get something better. Or for the price ypu can get something less expensive and have same results. I return for the sonos arc a few hundred more.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Idkk,
Thank you for your review of the Samsung HW-Q60T Soundbar System. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Specialist
Works great in our apartment building.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our sound system. We live in an apartment so we have noise-canceling padding underneath it to prevent annoying our downstairs neighbors and we haven’t had a complaint yet. We can adjust the subwoofer independently of the volume and get enough of a sound experience to keep us and everyone around us happy.
I would recommend this to a friend