Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- |
- SKU:
- 6400661
Customer reviews
Rating 4.5 out of 5 stars with 2593 reviews
(2,593 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lots of sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for the Q60T TV I got with it. Sound is loud and clear. Adjustable settings and separate bass setting in nice too. Looks great and sounds great. Works with tv remote, and comes on and off with tv power.. very simple and worth it.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new sound bar. Out performs any sound bar I’ve had before. I love the features. Especially the smart volume that automatically regulates the volume on commercials. I highly recommend this sound bar for your man cave.
I would recommend this to a friendRated 3 out of 5 stars
Underwhelming.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a more expensive, newer model. It’s perfectly fine but, overall, sonically underwhelming. There are sound modes but the ability to tweak the sound beyond that is limited to bass and treble. The sound is compressed and there is little separation of channel and instrument. It all sounds very cluttered and lacks sparkle and dynamism. Although cheaper, when compared to my Sonos system on my other AV set up, this is a LONG way short. It’s average at best. Sonos is good (but not great - it’s just very discrete and ‘lifestyle’). If you want ‘great’ a receiver and high quality AV speakers and sub are the way to go.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AndyH:
I am sorry to see that you are not completely happy with the performance of the HW-Q60T sound system featuring audio-enhancing technologies like Acoustic Beam for directional sound, Adaptive Sound mode to optimize content, and wireless subwoofer for deep bass.
You may want to adjust your settings to improve performance. Refer to pages 22-24 of the User Manual:  https://downloadcenter.samsung.com/content/UM/202004/20200417163727097/HW-Q60T_ZA_FullManual_02_ENG_200219.pdf
...to adjust sounds modes, treble, bass, frequencies, subwoofer, and more.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
A Must Have!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One thing is definite, if you have a Samsung SMART TV (or any other SMART TV Brand), a Soundbar is a must!!! I am thoroughly happy with my Samsung Soundbar because it brings so much clarity and power to my TV's audio sound.
I would recommend this to a friend- Cons mentioned:Expensive
Rated 1 out of 5 stars
Don't buy!!! Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE...Samsung needs to be ashamed. I have an older model Samsung sound bar that sounds amazing that was half the price of this one. At the max on this one compared to my other Samsung soundbar there is no comparison. This one is at 100 and sounds like it's at 20 and my other is at 30 and sounds like it's at 100. Hate I paid to have it mounted and that the sale on the Vizio system i bought is now over. I love Samsung but this one gets an F-. Do better!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi UpsetLady,
Thank you for sharing your review of the Samsung HW-Q60T Soundbar. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well as Game Pro Mode, Dolby Digital Plus, and DTS Digital Surround for deep bass, rich sound, and clear tones.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, ADAPTIVE SOUND, or DTS VIRTUAL:X.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
If there is anything we can do to improve your sound such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Rated 5 out of 5 stars
Great sound, reliable soundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with anything Samsung. Upgraded from a previous Samsung soundbar. Excellent added features, sound quality is solid. Highly recommend if you have a Samsung TV. Streamlines everything and provides added features.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs great with Samsung Qled TV. Very good sound quality and bass is awesome on movies. Very happy with my purchase and the gentleman that helped explain everything and showed us differences in the 3 products we were thinking of.
I would recommend this to a friendRated 5 out of 5 stars
samsung 5.1 soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first soundbar and did not know what to expect. I did a fair amount of research before deciding on the Q60T. I was pleasantly surprised. It gives movies a new dimension for sure. Also, very easy to pair to a smart tv.
I would recommend this to a friendRated 5 out of 5 stars
My Girlfriend’s new Samsung Soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new Samsung Soundbar with 3D Surround Sound and Acoustic Beam is awesome. You can really enjoy a movie in 3-D experience. I wish I would have bought it for me, lol! Might have to get another one for me for Christmas.
I would recommend this to a friendRated 4 out of 5 stars
Nice speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and quality. In mounting below TV a traditional mounting system will not work - need L shaped brackets in order to see speaker display. Purchased shelf brackets and attached to mounting bracket.
I would recommend this to a friendRated 5 out of 5 stars
Ask for Adam if u r visiting bestbuy rego park.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to buy a sound bar wit a budget of 200-300 bucks however ended up buying this worth 450. Adam was amazing in explaining what I wud need based on my requirement. Hats off to him for providing a great customer experience.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound especially when I added rear speakers to it . Good bass and clear crisp. I wish it had a display that stays lit or a light indicator though. Very happy . Connected to my 75 inch TV in big living room.
I would recommend this to a friendRated 4 out of 5 stars
Its a good system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is good but doesn't have a lot of base to it. There is some base you will notice but not window shaking. This system is more for apartments or folks who don't care to much about base.
I would recommend this to a friendRated 5 out of 5 stars
Enjoy the TV more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound, strong bass easy install. I enjoy my more with improved sound.. Its my third sound bar. I have upgraded my system twice. Mine is in a small room so I did not get a real big one.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Couldn't be more happy with the purchase. Bought it during a sale and im glad i did, when the volume is around 25 it has the room shaking with the subwoofer. (Depending on what game youre playing)
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Average audio with video playback. Great for music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for someone looking for a sound bar and sub for music listening and movies. Sometimes has to be turned off and on again for audio to play
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi feverwaltz,
Thank you for sharing your user experience with the HW-Q60T Samsung Soundbar. I am sorry to hear that you occasionally have to turn the soundbar off and on again for the audio to play.
It may be a problem with your connection. Please make sure you are running the latest firmware update which includes improved connectivity. You can update your firmware ver. 1003.6 by using a USB device.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can contact us via any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Rated 5 out of 5 stars
Great sound bar system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the product along with 55" Smasung series 7 tv. I had the Geek squad come set up everything. Awesome service in the midst of covid, and so far I'm loving every sound and quality of the appliances.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is pretty deep and doesn't crackle out, good highs and lows, vocals are clear and solid - make sure to up the subwoofer by +2 and the soundbar itself +1 - HDMI output and dolby audio enabled. Music is amazing too.
I would recommend this to a friendRated 4 out of 5 stars
It’s ok.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. I’m confused with the hdmi cord. It suddenly stopped working when using the cord. I switched to Bluetooth, unsure if it’s a defect.
No, I would not recommend this to a friendRated 5 out of 5 stars
Like being in the theater.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great unit. It was very easy to set up and sync with our tv. The surround system is great almost feels like being in a theater. It fits great on out stand and takes up much less room than our old system.
I would recommend this to a friend












