Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Great quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Samsung sound bar and the price was right in between the other two ($279-749). Very happy I didn't over buy or under buy. This fits the room perfectly and the sound is great.
I would recommend this to a friendGood sound without all the wires.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am surprised at the sound quality from this soundbar . I had a bulky expensive surround sound system before this and this system meets my needs quite well.
I would recommend this to a friendGood sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound medium volume. The content you watch really determines how this sound bar will suit you. It's pretty good at movies but not so good at television shows.
No, I would not recommend this to a friendSamsung sounder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar provides quality sound and works well with our tv. It is very easy to install and easy to operate. For what we want it to do, it does fine.
I would recommend this to a friendNice sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the LG sound bar but had too switch it up I have a Samsung 85’’ 4k I kept on buying the cheaper in price sound bars and yes you buy cheap it works cheap a lesson learned
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the sound does not come on and I need to turn off, then turn on the TV. And there is a small delay when turning on the TV or changing channels.
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having just bought a new Samsung 75" QLED, I had to get a Samsung sound bar to complement it. I am looking forward to watching many UHD movies along with awesome sound.
I would recommend this to a friendBrand response from Samsung
Posted .SOLO:
I am glad to hear that you are enjoying your HW-Q60T Soundbar with your 75" QLED TV. Q-Symphony allows you to experience the ultimate surround sound by synchronizing your QLED TV's top speakers for a more cinematic sound.
Should you have any questions or concerns, please reach out to Samsung Customer Support:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung, another quality product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds fantastic. Super easy to hook up and mount to the wall under the TV. Remote is easy to navigate and the wireless sub really helps clean up routing wires.
I would recommend this to a friend- Pros mentioned:Easy setup
Volume and digital system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but sometimes the digital and volume is lower for some videos.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Anveshr,
Thank you for purchasing the HW-Q60T soundbar and for your review. I am sorry you are experiencing volume fluctuations between different apps. It could possibly be a source issue. You may want to try Adaptive Sound. The soundbar automatically delivers optimized sound based on each scene and lets you hear voices clearly at low volumes.
Press the Sound Mode button on your remote control and select Adaptive Sound.
I hope this tip improves your sound experience. Should you need further assistance, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to understanding on how it works hard to understand what sound is better than the other just have to play around with each setting to hear what you like for yourself
I would recommend this to a friendGood for bedroom sized rooms
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a sound system for a bedroom or small room, this is the sound system you should think about getting. Also if you have a Samsung Q line tv , it just compliments your tv.
I would recommend this to a friend- Cons mentioned:Connectivity
OK when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great when it works, but constantly disconnects from my Samsung tv. More trouble than it's worth, at times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi dmarkrode,
I am very sorry to see that you are having connection issues between the Samsung HW-Q60T soundbar and TV. If you are connecting wirelessly via Bluetooth, please follow these steps:
1) Press the PAIR button on the remote to enter BT PAIRING mode
- “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
- When “BT READY” appears, press and hold the (Mic On/Off) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2) Select Bluetooth mode on the Samsung TV: Home > Settings (gear button on remote) > Sound > Sound Output > Bluetooth Speaker List > [AV] Samsung Soundbar Q60T (Bluetooth))
3) Select “[AV] Samsung Soundbar Q60T” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.
- When the Samsung TV is connected, [TV Name] > “BT” appears on the Soundbar’s front display
4) After you have connected the Soundbar to your Samsung TV the first time, use the “BT READY” mode to reconnect.
If you have an existing Soundbar (e.g., [AV] Samsung Soundbar Q60T) on the list of speakers on the Samsung TV, delete it. Then repeat steps 1 through 3.
After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to
reconnect.
To disconnect the Soundbar from the TV, press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”.
• Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button
on the remote control for 5 seconds with the Soundbar in “BT READY” status. (Toggle On → Off)
What is the difference between BT READY and BT PAIRING?
• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode.)
Please note:
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft (10 meters).
• The Soundbar automatically turns off after 20 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical field around the Soundbar.
– If two or more Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
I hope this helps, should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you watch sounds like you’re in a movie theatre. Wasn’t sure if this was a good purchase but it definitely was and now I don’t think I can watch tv without it.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t like our old one that cut out on us here and there, this one is even connected to our TV which is LG! Love love love this
I would recommend this to a friendSamsung HW-Q60T 5.1ch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is just simply great it features that allow easy wireless access from mobile device and TV connectivity that I appreciate. Would recommend to friends and family.
I would recommend this to a friendAverage performance at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You pretty much get what you pay for with this sound bar & subwoofer. It is decent but certainly nothing to write home about. The most disappointing aspect is the performance of the subwoofer. You have to be sitting right next to it to know that it is actually working properly. I would not waste my money on this set, I would only buy the sound bar if that is in your target budget.
I would recommend this to a friendBrand response from Samsung
Posted .BMW1:
I am sorry to see that you are not completely happy with the performance of your HW-Q60T sound system
Our 2020 HW-Q60T 5.1ch Acoustic Beam Soundbar was designed to deliver immersive 3D sound. Speakers firing from the front, side, and top brings the surround sound to life. Adaptive Sound automatically analyzes the sound signal to optimize sound based on each scene including voices at the lowest volumes.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the audio quality and can really hear and feel everything that is going on in the movies and shows. No complaints. Might be a little biased but Samsung is great. 2 thumbs up.
I would recommend this to a friendLOVE/HATE Speakers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the speakers in June, they were great and I loved them so I purchased the rear speakers and it made such a huge difference. All of a sudden last month I started to hear crackling coming out of the soundbar and now the subwoofer bass sound is starting to come in and out. Last night I noticed that the subwoofer wasn't working at all. Had gone into Best Buy just to ask if they had any more in stock so we could trade it in, but the boy that was helping said that we old need to bring it in and they would have to send it out for repair and didn't know how long that would take. I just want to cry!!! Now I have a soundbar that crackles, a subwoofer that sometimes works and the rear speakers don't always want to work either. I have a Vizio soundbar that I bought 5 years ago that works amazingly well with great sound. I spent so much money on this system, only for it to DO THIS 3 months later and then not have anything because it needs to get sent in for repairs instead of switching it out for a new one like they used to. I guess their policies have changed and the reason I shopped at Best Buy was because there was zero hassle in case something happened to my product that was under warranty, they would replace it immediately or upgrade if it wasn't in stock. Now I have to call Samsung directly to see if THEY can help me because Best Buy changed their warranty policies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SOUNDBAR:
I am very sorry you are experiencing issues with your HW-Q60T Soundbar system.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale and was a bit skeptical. Let me tell you this sound bar is amazing. If you are looking for wireless sound without breaking the bank this is a winner.
I would recommend this to a friendNice and simply
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had a Bose system for 20 years. Yes it took that long to pay it off!! This system way more economical and same sound. Done!
I would recommend this to a friend