Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
It works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little disappointed that setup took us 2 hours. Samsung and Samsung should connect easily but no. Eventually we got it connected and now were pleased!!
I would recommend this to a friendGreat sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung soundbar! The sound is great and the setup, even for a novice, was not too difficult. A great, reasonably priced sound system. Highly recommend it!
I would recommend this to a friendGreat product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying this product for close to a year now and where you can connect all sort of devices. Also occupies less space
I would recommend this to a friendGreat sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After great assistance from the Best Buy Staff, I chose this sound bar. It's the perfect partner for my new 55" Samsung QLED TV. The sound bar gives me wonderful sound.
I would recommend this to a friendExactly what i wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my setup. Super loud and clear. The sim is pretty solid for the size, you can feel it rumble. Paired this with the Samsung wireless rear speakers and it’s perfect.
I would recommend this to a frienddisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed because I had to downgrade from HDMI cable to optical cable to get it to work. I still cannot control the volume from the remote.
No, I would not recommend this to a friendHigh Quality Soundbar for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this soundbar along with Samsung 55 inch TV when there was a great deal for President's Day. It was worth for the price and has a great quality.
I would recommend this to a friendQuality store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, 82' TV, Sound Bar, Wall Mount, and warranty. Absolutely the best customer service. The guys did a great job delivering and setting up big screen TV.
I would recommend this to a friendGreat quality, Zero extra features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was severely disappointed with the lack of features from a $500 soundbar. I also have a Samsung TV and I can't get the HDMI Arc port to work AT ALL so i had to go Optical. It will work fine for a bit and then all of a sudden it will switch the input. The quality is amazing but theres no voice control compatibility and no Wi-Fi connectivity so it's not a Smart device and you can't connect it with SmartThings which is crazy IMO. Still considering returning and exchanging it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .2real513:
Thank you for purchasing the HW-Q60T and for your review. The best way to connect your soundbar is by HDMI. There are two ways (1) by connecting a device to your soundbar, then connecting the soundbar to the TV, or (2) by using ARC.
For detailed instructions see pages 13-16 in the User Manual here: https://downloadcenter.samsung.com/content/UM/202004/20200417163727097/HW-Q60T_ZA_FullManual_02_ENG_200219.pdf
More information can be found in this article: https://www.samsung.com/us/support/answer/ANS00049272/
Should you need assistance with setup, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connection to TV can be interfered with if there are other bluetooth devices synced to the tv. Get an optical audio cable and its fine.
I would recommend this to a friendSounds Galore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I can read the review guidelines. If they were audible only and not in text form, I’d be unable to oblige after blowing my ears out with this awesome sound system!
I would recommend this to a friendGreat sound and sleek design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect 5.1 sound. Great integration with Samsung tv. Love that the sound bar doesn't turn off when there is no signal, but this may be because of the ARC integration.
I would recommend this to a friendExcellent product.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and bought it for husbands he's deaf and didn't have to turn it very high. The TV was up to 100 until I got the item. Highly recommend this item.
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best soundbars Samsung makes. It was also a great price, was easy to set up, and provides outstanding theatre quality sound.
I would recommend this to a friendMovies are on another level
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See the review in the samsung 58" 7 series TV I included this review in with that... I am very happy with the purchase. great product for the price and application
I would recommend this to a friendNot bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar. My house is too small for my 7.1 and downgraded. It sounds good for what it is but i miss my 7.1
I would recommend this to a friend- Pros mentioned:Sound quality
Decent soundbar for my TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't need to use this soundbar very often but when I do it gives out a better quality of sound than on the TV.
I would recommend this to a friendBrand response from Samsung
Posted .panej:
Thank you for your review of the HW-Q60T Soundbar. I hope you are enjoying the 3D surround sound of DTS Virtual:X bringing you sharp, realistic sound.
If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Best sound bar for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best sound bar for the Samsung Q80 and I do believe that was the case. Highly recommend going with this as the two are seamlessly perfect
I would recommend this to a friendAwesome Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound definitely a must buy if you have a Samsung QLED TV to go along with it! Many options to choose from.
I would recommend this to a friendThe 5.1 Soundbar and Subwoofer is a must.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As i mentioned earlier, im a Samsung loyalist and this Samsung Soundbar with the wireless subwoofer goes perfectly with 60in. Samsung TV.
I would recommend this to a friend