Customer Ratings & Reviews

Purchased the speakers in June, they were great and I loved them so I purchased the rear speakers and it made such a huge difference. All of a sudden last month I started to hear crackling coming out of the soundbar and now the subwoofer bass sound is starting to come in and out. Last night I noticed that the subwoofer wasn't working at all. Had gone into Best Buy just to ask if they had any more in stock so we could trade it in, but the boy that was helping said that we old need to bring it in and they would have to send it out for repair and didn't know how long that would take. I just want to cry!!! Now I have a soundbar that crackles, a subwoofer that sometimes works and the rear speakers don't always want to work either. I have a Vizio soundbar that I bought 5 years ago that works amazingly well with great sound. I spent so much money on this system, only for it to DO THIS 3 months later and then not have anything because it needs to get sent in for repairs instead of switching it out for a new one like they used to. I guess their policies have changed and the reason I shopped at Best Buy was because there was zero hassle in case something happened to my product that was under warranty, they would replace it immediately or upgrade if it wasn't in stock. Now I have to call Samsung directly to see if THEY can help me because Best Buy changed their warranty policies.

We have had a Bose system for 20 years. Yes it took that long to pay it off!! This system way more economical and same sound. Done!

Was a little disappointed that setup took us 2 hours. Samsung and Samsung should connect easily but no. Eventually we got it connected and now were pleased!!

We love our new Samsung soundbar! The sound is great and the setup, even for a novice, was not too difficult. A great, reasonably priced sound system. Highly recommend it!

After great assistance from the Best Buy Staff, I chose this sound bar. It's the perfect partner for my new 55" Samsung QLED TV. The sound bar gives me wonderful sound.

Perfect for my setup. Super loud and clear. The sim is pretty solid for the size, you can feel it rumble. Paired this with the Samsung wireless rear speakers and it’s perfect.

I was disappointed because I had to downgrade from HDMI cable to optical cable to get it to work. I still cannot control the volume from the remote.

I have purchased this soundbar along with Samsung 55 inch TV when there was a great deal for President's Day. It was worth for the price and has a great quality.

Great product, 82' TV, Sound Bar, Wall Mount, and warranty. Absolutely the best customer service. The guys did a great job delivering and setting up big screen TV.

Bluetooth connection to TV can be interfered with if there are other bluetooth devices synced to the tv. Get an optical audio cable and its fine.

I was severely disappointed with the lack of features from a $500 soundbar. I also have a Samsung TV and I can't get the HDMI Arc port to work AT ALL so i had to go Optical. It will work fine for a bit and then all of a sudden it will switch the input. The quality is amazing but theres no voice control compatibility and no Wi-Fi connectivity so it's not a Smart device and you can't connect it with SmartThings which is crazy IMO. Still considering returning and exchanging it.

This is my first soundbar. My house is too small for my 7.1 and downgraded. It sounds good for what it is but i miss my 7.1

I’m glad I can read the review guidelines. If they were audible only and not in text form, I’d be unable to oblige after blowing my ears out with this awesome sound system!

Excellent product and bought it for husbands he's deaf and didn't have to turn it very high. The TV was up to 100 until I got the item. Highly recommend this item.

Perfect 5.1 sound. Great integration with Samsung tv. Love that the sound bar doesn't turn off when there is no signal, but this may be because of the ARC integration.

This is one of the best soundbars Samsung makes. It was also a great price, was easy to set up, and provides outstanding theatre quality sound.

As i mentioned earlier, im a Samsung loyalist and this Samsung Soundbar with the wireless subwoofer goes perfectly with 60in. Samsung TV.

Works pretty good for the most part. Gets very loud. Subwoofer loses connection occasionally and has to be re-synced.

See the review in the samsung 58" 7 series TV I included this review in with that... I am very happy with the purchase. great product for the price and application

This was the best sound bar for the Samsung Q80 and I do believe that was the case. Highly recommend going with this as the two are seamlessly perfect