Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Good bass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great items and sound for the price. Hopefully going to upgrade this system. And move it to another room.
I would recommend this to a friendSamsung -HW-Q60T 5.1ch Soundbar with 3D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this 3D Surround sound for my Samsung QLED 40K tv perfect sound easy connecting to Bluetooth and my home WiFi Both product mix very well.
I would recommend this to a friendFirst Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung sound bar, purchased with first Samsung TV. So far pleased with both. Have not had chance yet to crank it up but in time.
I would recommend this to a friendOK, but TV speaker is better given my situation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, but too weak to fill my large living room. Hooked up to Q80 with HDMI and connected well but sound was too unfocused (as opposed to what they said in the marketing materials). The speakers on the TV were actually better to hear and understand dialogue. A separate problem is with my Xfinity service where sound quality from the DVR is definitely less good than live TV making this speaker combination even worse.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi tonygba,
I am sorry to see that you are not completely happy with the performance of your HW-Q60T sound system
Our 2020 HW-Q60T 5.1ch Acoustic Beam Soundbar was designed to deliver immersive 3D sound. Speakers firing from the front, side, and top brings the surround sound to life. Adaptive Sound automatically analyzes the sound signal to optimize sound based on each scene including voices at the lowest volumes.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I am also sorry to see that you are experiencing difficulty hearing and understanding the dialogue from your soundbar. To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialogue.
Using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
For further assistance with features, functions, or adjustments to settings, please contact Samsung Customer Support at:"
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Great sound well worth mkney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as open box. And boy do you notice a difference between this and the budget friendly t510. If you can afford the price difference go for it.
I would recommend this to a friendNice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use this when watching movies. It has a nice sound to it. Pretty loud when you want it to be loud. Different audio options too which is nice
I would recommend this to a friendeasy to set up, and works right out of the box.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really plug and play. of course, in my case, it was connecting to a Samsung TV. I have no idea how well it works with equipment from other manufacturers.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the nicest Soundbars I ever had it works with the QN85A Samsung TV to wear all your speakers work together
I would recommend this to a friendJust what we were looking for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the quality. Glad we went with this one over the other Samsung ones or the JBL. Thanks to the team at Best Buy for the recommendation!
I would recommend this to a friendSounds great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. And love the Bluetooth feature… I can listen to music from my iPhone while I’m working around the house! Can be VERY loud!
I would recommend this to a friendSoundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I bought the sound bar, it’s been great add it to my TV in my living room and provides quality sound all the way around the room excellent buy!
I would recommend this to a friendRocking sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar literally rocks. Gives the show, movie and sports game way more dimension. Without a proper sound bar like this one you are missing out.
I would recommend this to a friendHW-Q60T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great speaker and woofer. Works better in a smaller room. Gives a better fuller sound than your television speakers will give.
I would recommend this to a friendGreat buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this sound for the fact it sounds great in my room. The sound really fills the room. Big plus is it Bluetooth to the tv.
I would recommend this to a friend- Pros mentioned:Easy setup
Unreliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with our Samsung tv and it sounded pretty good for the price. The problem was that after it was on awhile the sound would start to cut out in an on/off...on/off pattern. Rebooting the system would take care of that for a short time but it returned repeatedly and we were never able to stop it. We returned this system and bought a Sonos.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BCGuy:
Thank you for your review of this Samsung Soundbar System. I am sorry to hear that you experienced connection issues and have returned your unit. I understand your disappointment.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great price no rumble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cause was a great deal on price & seen great reviews but after owning for a couple weeks & use greatly disappointed sound quality I guess is ok but NO bass where it go my living space is rather big & coming from using a Bose system for the past 10+ years to the HW-Q60T no comparison.. we like that rumbling shake the room Bass.. The Q60T might be good for a small room but I will be returning it..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Disappointed,
Thank you for your review of the Samsung HW-Q60T Soundbar. I am sorry to hear that it did not work out for you and are returning your unit. I understand your disappointment.
Your feedback is very important to us and will be shared with our product team.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Great Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar got to be the one of the best electrical pieces of equipment I've ever bought easy to use it sounds just like you're sitting in the theater.
I would recommend this to a friendWorth getting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound bar. Worth getting. Overall construction is solid.
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOOMING SOUNDS RATTLES THE WHOLE HOUSE THANK YOU TO THE GUYS AT BEST BUY FOR STEERING ME IN THE RIGHT DIRECTION FOR COMPATIBILITY WITH THE TV.
I would recommend this to a friendsound bar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, good price. flawless connection between sound bar and woofer. Excellent quality. I recommend this sound bat
I would recommend this to a friend