Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Gift for husband
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. My husband loves it!!! It makes things sound like we are in a theater…
I would recommend this to a friendBuy the Hw-T550 2.1 ch it's better than this one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a Samsung - HW-T550 2.1ch Soundbar and boy was I disappointed I figured I go with a 5.1 channel and things would be louder and better but the truth of the matter is the cheaper sound bar bass is way better than this bass also when I play the Dolby Audio / DTS Virtual:X on this sound bar it sounds distorted but on the cheaper version it's so loud and clear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fiel,
I am sorry to see that you are not completely happy with the performance of the Samsung HW-Q60T soundbar featuring audio-enhancing technologies like Acoustic Beam for directional sound, Adaptive Sound mode to optimize content, and wireless subwoofer for deep bass.
Please try these tips to improve performance:
1) Check that the soundbar is correctly positioned correctly with the SAMSUNG logo facing up towards the ceiling. We have found that many customers are misplacing the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when seated), with the unit resting on the speakers, resulting in muffled sound.
2) Adjust your settings. Refer to pages 22-24 of the User Manual: https://www.samsung.com/us/support/owners/product/2020-q-series-soundbar-with-dolby-digital-and-dts-hw-q60t
https://downloadcenter.samsung.com/content/UM/202004/20200417163727097/HW-Q60T_ZA_FullManual_02_ENG_200219.pdf
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
If you need further assistance, please know we are here to help. You can reach Samsung Audio Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to try and buy an “open box”, and was great! With all accessories, in the it own box.
I would recommend this to a friendDecent Soundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar. Quite a few settings that seem unnecessary for our use but are maybe important to others. Was a little difficult to get set-up with our LG TV (which isn't the top of the line, so TV may not have done the setup any favors). Nice to be able to change setting to emphasize speaking sounds so easy to understand voices, especially in fast-moving movies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BDav,
Thank you for purchasing the Samsung HW-Q60T Soundbar and for your review. We appreciate your feedback regarding the setup process of your unit.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still getting used to this soundbar. I am currently on vacation at a lake house and I do not have a tv or soundbar here.
I would recommend this to a friendSpeakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is just standard. I expected to boom the house coz you have to add volume up to 44 to have it loud.
No, I would not recommend this to a friendEnjoyment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am completely satisfied with my sound bar. I also purchased the optional rear speakers, which enhances my sound even more.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the sound bar it is very loud and hooking it up with a Samsung TV makes it work even better I love it so so much.
I would recommend this to a friendGood Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a great soundbar. The only thing I am disappointed about is that I didn't realize it was Virtual DTS:X not true DTS:X
I would recommend this to a friendGreat sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great sound bar system for my bedroom! You don’t have to turn on, it automatically turn on when you power on the television.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing a soundbar & great difference when watching tv, love the quality & easy to install
I would recommend this to a friendNew Soundbar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new Samsung Soundbar to go with my new Samsung TV. I am very pleased with the installation and how it sounds.
I would recommend this to a friendSamsung soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this soundbar. It connects easily to our Samsung tv and completes the entertainment system.
I would recommend this to a friendSounds Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy--we installed the sound bar on a Samsung Q 70 --- 75" TV would recommend if you realllllly want to improve the sound
I would recommend this to a friendBest
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it and go it one or you will be sorry ,,,,,!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendExtreme sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are hearing things we never heard before. Paired with a Q9 TV, and a Samsung Blu-ray 4k player, this is amazing! Thank you Samsung!
I would recommend this to a friendGreat for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DTS-X function is excellent. Only complaint is the soundbar drowns the subwoofer. Returned it and purchased the HW-Q80R.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better then tv stereo. I'm enjoying it and can hear at volume 20 from the kitchen. Wow! What a difference.
I would recommend this to a friend- Cons mentioned:Connectivity
Sometimes it works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the soundbar to work with my Samsung TV. I spent 30 minutes on the phone with Samsung Support with no results. They recommended I return the soundbar. I returned it asked for a replacement. That one also failed to connect but I found a tip on the internet to unplug BOTH the soundbar and the TV and replug them in. That worked! But the connection continues to drop and you need to unplug/replug the TV and Soundbar to get the soundbar to work. If this continues I may look for a refund.
No, I would not recommend this to a friend Music to my ears.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt a Samsung sound bar and woofer it’s a must for your Samsung Smart Q50T with a Q60T/ZA Sound Bar.
I would recommend this to a friend