Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is fine but as heavy it is I was expecting it louder but still it is still a great product
I would recommend this to a friendGreat surround sounds for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with my purchase. The sound, the bass and most of all the clarity coming from the surround sound is awesome.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung HW-Q60T 5.1ch Soundbar with 3D Surround Sound and Acoustic Beam is an excellent equipment to complete your my TV room.
I would recommend this to a friendWe love our new smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 75” smart TV. Our first and once we got over the learning curve, we love it. Even old folks can learn new tricks.
I would recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really makes our new 75 inch TV sound great. Three channels allow for voices on a single channel which greatly enhances clarity.
I would recommend this to a friendKeith Netto
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from a slim and streamlined sound bar. It sits perfectly below the TV and produces a rich quality sound.
I would recommend this to a friendOk Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a soundbar with our old TV, so when we bought a new Samsung TV the Samsung bar was not not compatible. This bar is good, definitely not as good as our old one. There are 4 sound effect modes to choose from, but an only tell the difference between 2. Not much range in the bass and treble. Do like that there is a grill cover on the sub woofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StephanieFL721,
Thank you for sharing your review of the Samsung HW-Q60T Soundbar. I am sorry to see that you are not completely happy with the sound performance. This soundbar features a powerful wireless subwoofer, as well as Game Pro Mode, Dolby Digital Plus, and DTS Digital Surround for deep bass, rich sound, and clear tones.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, ADAPTIVE SOUND, or DTS VIRTUAL:X.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
Refer to pages 22-24 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202004/20200417163727097/HW-Q60T_ZA_FullManual_02_ENG_200219.pdf
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s in my living with my Samsung TV perfect surround sound with Woofer it’s worth the price very reasonable in price
I would recommend this to a friendGreat match for our Q-led TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this soundbar to go with our new Samsung Q-led TV. It was easy to set up. The 3D surround sounds excellent.
I would recommend this to a friendMust have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This matched with the bluetooth rear channel speakers gets you pretty close to an immersive sound experience.
I would recommend this to a friend- Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good but sound bar length is big and heavy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Keyboard,
Thank you for purchasing the Samsung HW-Q60T and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
It’s so so still trying it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control don’t work properly and I don’t think it was checked before reselling it.,
No, I would not recommend this to a friendLove the Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound bar but not near enough employees in the store. Not one person I talked to or heard talking was happy.
I would recommend this to a friendSamsung never disappoints
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a great sound bar and you have some money to spend, I recommend this Samsung. HANDS DDOWN!!!
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound bar, you notice a difference right away and honestly I can’t go back to having a TV with no soundbar!
I would recommend this to a friendGet one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought sound bar as a gift and they fell in love with it instantly. Bought 2 more because of the quality
I would recommend this to a friend3D Audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality is clear and loud, won’t go back to my TVs speakers. Gaming with this sound system is a game changer too
I would recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound i connected it with my 55" Samsung tv and it works good and for the price is perfect
I would recommend this to a friend- Cons mentioned:Volume
Sound is not good at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited about the surround system and it has really disappointed me. The sound is not good at all. I have raised up all the volume to see how high it goes and the sound is so poor quality for the name brand. My TV sounds better then the system. Going to return it and get something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Veronica:
I am sorry to see that you are not completely happy with the performance of your HW-Q60T sound system
Our 2020 HW-Q60T 5.1ch Acoustic Beam Soundbar was designed to deliver immersive 3D sound. Speakers firing from the front, side, and top brings the surround sound to life. Adaptive Sound automatically analyzes the sound signal to optimize sound based on each scene including voices at the lowest volumes.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
will see!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for now is good I haven't use it I bought it on black Friday and just bought a new tv and will see!
I would recommend this to a friend