Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- |
- SKU:
- 6400661
Customer reviews
Rating 4.5 out of 5 stars with 2593 reviews
(2,593 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was perfect for the area we wanted to use it. A newly enclosed porch with a pool and outdoor view.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Samsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it. Perfect match with our Samsung TV. Nice looking. Sound is excellent and very easy to control volume
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the sound bar. It was easy to set up and is working perfect. The price was right as well
I would recommend this to a friendRated 5 out of 5 stars
Great Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased this sound bar. It replaces an older Samsung sound bar . Excellent sound!
I would recommend this to a friendRated 5 out of 5 stars
Smooth transaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for a great deal and having a great payment plan using my PayPal. Thanks. Will do business again sometime!
I would recommend this to a friendRated 5 out of 5 stars
The surround sound is everything!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like you’re in a theatre. The surround sound is like real-life. You won’t regret. This is a must have!
I would recommend this to a friendRated 5 out of 5 stars
Samsung-5.1 Channel Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for apartments and small houses. And at an affordable price.
I would recommend this to a friendRated 4 out of 5 stars
Samsung 5.1 BT sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning to adjust my sound bar... or else id give it 5 stars (i rarely give 5 stsrs anyways
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy I got this. Watching a movie with this sound bar is unbelievable. No reason to go to the movie theater
I would recommend this to a friendRated 5 out of 5 stars
Samsung Sounds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing! High quality sound! And that BASS IS BUMPIN!!!! Best sound bar I’ve purchased by far
I would recommend this to a friendRated 4 out of 5 stars
Basic sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a sound bar to go with the new tv. This was the corresponding one and it has worked as expected.
I would recommend this to a friendRated 5 out of 5 stars
Home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely superb sound in my home office, have recommended unit to my neighbor
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar has wonderful clear sound. Matches with TV perfect. Other options with Bluetooth. Hdmi are great as well
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 2 out of 5 stars
OK Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, pretty easy setup by following each step exactly with an LG TV. Have to select Soundbar each time turning on TV, which is "fine". Not a Bose Lifestyle System replacement (15 years before breaking). Definitely not WOW'd. Did read other reviews and was expecing better performance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimCPA:
In all configurations (Optical, Bluetooth, ARC, and Wi-Fi) when the TV is turned ON, the Soundbar will turn ON. If your soundbar is not turning on, it could be due to another reason. For example, if the Soundbar was used to connect to another device (say a smart phone), then it will remember the last device (smart phone) and wait for a command from that device (the smartphone) and ignore the TV ON command.
You may want to try using a HDMI-ARC connection to the TV. When the TV turns ON, it will send a command to turn on the Soundbar and forces the source on the Soundbar to change to HDMI-ARC. This would make the Soundbar change the source from the prior state it was in.
If you need additional help, please reach out to Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a very quality product. I would recommend this product to anyone. Happy I purchased this item.
I would recommend this to a friendRated 4 out of 5 stars
Volume is weird
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a delay with the TV when you first put it on but eventually the soundbar kicks in. Nice bass.
I would recommend this to a friendRated 5 out of 5 stars
Excellent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my son-in-law. He says the sound quality is excellent. He is very happy with this!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Defective piece
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a defective piece so had to return it. Screen went out the second day and the audio kept going out for a second. Other than that pretty good sound for the price. Bought on Black Friday for 300 with tax. Oh and you can also adjust the bass to your taste like how you do in cars.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DallasTX,
Thank you for your review of this Samsung HW-Q60T Soundbar. I am sorry to hear that it did not work out for you and have returned your unit. I understand your disappointment.
Your feedback is very important to us and will be shared with our product team.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Rated 5 out of 5 stars
Great Soundbar!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Soundbar at an affordable price! Goes great with my Samsung 4K TV and the Bluetooth connectivity went smoothly
I would recommend this to a friendRated 5 out of 5 stars
Man Cave Addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend wanted a sound bar for his man cave and this one was a great buy...he was very pleased with the purchase
I would recommend this to a friend












