Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but every time you turn unit off you have to set it up again. Easy to setup.
No, I would not recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than expected. Not happy with the smaller display screen but it gives enough information.
I would recommend this to a friendAwesome sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our sound bar! Such an improvement! The sound makes us feel s if we are right next to the characters!
I would recommend this to a friendBest sound bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar I ever had watch all my movies including Jurassic Park which is the best
I would recommend this to a friendGood quality for the money,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always liked Samsung sound bars, tried the Yamaha sound bar and was dissatisfied and returned it for this one.
I would recommend this to a friendAwesome sound bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar goes great with my TV. It was a great value
I would recommend this to a friendValue and Great Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 1 year ago and love it. It works great and gives the feeling of BIG sound.
I would recommend this to a friendQ60 Sound Bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing! The sound is deep and rich. Hard to believe it is coming for that little bar!!
I would recommend this to a friendSound Bar Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar! Easy to adjust settings with the remote. A great addition for my Samsung Q80T TV.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. Awesome voice quality. Also Best Buy was able to price match.
I would recommend this to a friendSoundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like having a movie theater in my home. The base is amazing. High quality
I would recommend this to a friendMatches up perfectly with my Samsung 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this Samsung sound bar. The Bluetooth capability allows flexibility in the units placement.
I would recommend this to a friendExcellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for its price. And very durable. I recommend it.
I would recommend this to a friendGreat sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend for someone that lives in a apartment unit, the bass is not loud to disturb the neighbors.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Fast shipping. The item was returned because my wife did not like it. Great customer service.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy Install, set up, and operation. Works perfect with Samsung TVs
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with our new Samsung Soundbar. Breeze to install and works flawlessly with new Samsung TV
I would recommend this to a friend- Cons mentioned:Connectivity
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt always stay connected but overall a good product.
I would recommend this to a friendBrand response from Samsung
Posted .Andy:
Thank you for purchasing the Samsung HW-Q60T Soundbar System. I am very sorry to hear that you are experiencing connection issues between your TV and soundbar.
There are a few things you may want to check:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a wall between the sound bar and the subwoofer it may cause interference or not work at all depending on the material in the wall.
3) If there is a device that uses the same wireless frequency (2.4 GHz) near the Soundbar, interference may cause some sound interruption.
4) Check all of the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. You can find the update here: https://www.samsung.com/us/support/owners/product/2020-q-series-soundbar-with-dolby-digital-and-dts-hw-q60t
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
New sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is used with our TV provides excellent sound.
I would recommend this to a friendtv mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to mount on wall. However did not have template for marking where to place mounting holes in wall.
I would recommend this to a friend