Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good in-store service, Had extra help with finding the last one of these in stock at the store.
I would recommend this to a friendGood but small remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates fine. Remote control / buttons are a bit small so some challenge to use it.
I would recommend this to a friendSoundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like having a movie theater in my home. The base is amazing. High quality
I would recommend this to a friendGreat Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy Install, set up, and operation. Works perfect with Samsung TVs
I would recommend this to a friendGood bad no atmos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for those that don’t care about Atmos, I did so I upgraded to the q70
No, I would not recommend this to a friend- Cons mentioned:Volume
Good for a theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speaker system if you have a home theater room, but for my living room it’s to much and overall to loud. The tv speaker system is good enough. Not saying it’s a bad system but spent a few hundred dollars for something I really don’t need or use that much!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Doorcam,
Thank you for sharing your user experience with the HW-Q60T Samsung Soundbar. Your feedback regarding this model is important to us and will be shared with our internal teams.
If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Wonderful gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as gift to a family member. It is a wonderful gift — they were thrilled to get it and love it.
I would recommend this to a friendHad high expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't seem as loud as my old sound bar and voices are muffled. It's capable of 5.1, but the rear speakers are sold separately. I'm running it optic on the input. Have the rear speakers but haven't connected them yet My old tv was a Samsung and the remote was exactly the same. Still working with it to see if I can make it better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mdloyd:
I am sorry to see that you are not completely happy with the performance of your HW-Q60T sound system
Our 2020 HW-Q60T 5.1ch Acoustic Beam Soundbar was designed to deliver immersive 3D sound. Speakers firing from the front, side, and top brings the surround sound to life. Adaptive Sound automatically analyzes the sound signal to optimize sound based on each scene including voices at the lowest volumes.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Awesome Soundbar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing. Works seamlessly with my 65' QLED. Integrates with the remote that comes with the TV.
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professionalism, knowledgeable, friendly team and good quality products. THANK YOU!
I would recommend this to a friendAwesome sound bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar goes great with my TV. It was a great value
I would recommend this to a friendExcellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for its price. And very durable. I recommend it.
I would recommend this to a friendNice Unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. Great addition to the living room TV. Easy hookup. Great price at Best Buy. Plenty of bass.
I would recommend this to a friendSamsung is great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have this in my home been working well for over 3 years now
I would recommend this to a friendGreat soundbar excellent price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good soundbar sounds come from each direction awesome soundbar. Hear the sound in each direction
I would recommend this to a friendNew sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is used with our TV provides excellent sound.
I would recommend this to a friendGreat stuff
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entertainment. Good product that will deliver the punch needed
I would recommend this to a friendGreat soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar with premium features at a low end price. Love usb inputs and ease with tv and ps5
I would recommend this to a friendSoundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are once again enjoying the soundbar! I no longer have to have the volume turned up on the tv.
I would recommend this to a friendGreat sound!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 SAMSUNG soundbar sets because the quality is great!
I would recommend this to a friend