Customer Ratings & Reviews
- Model:
- NE59T7511SS/AA
- SKU:
- 6411918
Rating by feature
- Quality
Rating 4.4 out of 5 stars
- Value
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the air fry, ease of use, convection capabilities, and overall quality of the 5.8 cu. ft. Freestanding Electric Convection Range. Many appreciate the fast heating and the attractive color options. However, some users note that the fingerprint resistance is not as effective as advertised, and the glass top requires diligent cleaning. A few also found the user manual unhelpful.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fingerprint resistance
Not Fingerprint Resistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT fingerprint resistant as stated, which was the primary reason I bought this item. Other than that, I enjoy all the other features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Range. We are glad to see that you are please with this machine. We welcome you to our family and thank you for choosing Samsung. ^Brad
Delicate top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with a small scratch/dent. The ceramic top is very delicate and hard to keep clean. I've been extremely careful to the point of buying new cookware and I already have scratches! I would've returned it if I didn't need it as bad.
No, I would not recommend this to a friend- Pros mentioned:Air fry
Disappointed overall
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks way too hot. Hard to clean surface. Something has dripped in between the glass in the door, you can see it but can't clean it off! I like the air fry and roast features, the steam cleaning is nice. I am betting it won't last 30 plus years like the one it replaced that still worked. The light only operates when the door is open. I just don't love cooking on top. Over #4 burns food fast. 2 or 2.5 is highest safe setting on the front burners.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. I understand you're having issues with your Electric Range that cooks way too hot and can't clean it off. We appreciate your patience in dealing with the situation and on behalf of Samsung, we do apologize for the inconvenience this has caused you.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001944/ to guide you on the temperature issues.
Another link that you may find useful is this one https://www.samsung.com/us/support/troubleshooting/TSG01110174/ to know why your Samsung range control panel is hot to the touch.
I also recommend you watch the video on this link https://www.youtube.com/watch?v=7PXk8W_KNDQ on how to use the self-clean feature on Flex Duo ovens and ranges.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060833/ for some tips on how to clean and care for your Samsung electric cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is NE59T7511SS.
-Noraina
Samsung electric range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range has a margnial user manual. Even searching online, it's difficult to find information about how to use some of the features. Because we don't have good information about how the range should function, we can't tell if the air fryer is poorly designed or the oven isn't working as it should. Otherwise, the cooktop works well and the conventional oven feature functions as expected. We haven't tried the convection oven or self-clean features yet. The range looks good and has a good size oven for a single oven range. I said I'd recommend the range but caution that you'll need to search for instructions.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Range. I can help you with the features on your new machine. Check out instructions in the user manual from our website. See link below: https://downloadcenter.samsung.com/content/UM/202006/20200610144802805/NE59T7511SS_AA_EN-MES-CFR_200422.pdf
Thank you for choosing Samsung. ^Brad
Get a range without the air fryer feature.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to give this range 5 stars but the air fryer feature has me upset. I have only tried using the air fryer part once to cook some steaks and it filled my house with smoke and I have to open all the doors and windows to my home. I still can't figure out why it was smoking like it did. I was going to get rid of my omni air fryer to clear up some counter space but now I'm not sure that I want to. I don't think I will use the feature again for fear that it will do it again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Brandybeard91,
I see that you are having some concerns with using the air fry feature on your Samsung Range. I have some helpful information to ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00088063/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143168533. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Cons mentioned:Fingerprint resistance
Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not finger print friendly. Needs to b cleaned several times a day so it doesn’t look messy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Range and keeping your machine clean. I would like to help and offer some helpful information for helping keep your machine pristine. See link below:
https://www.samsung.com/us/support/answer/ANS00060833/
https://www.samsung.com/us/support/answer/ANS00049011/
Thank you for choosing Samsung. ^Brad
New stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good packaging and no damage. Easy to install, only had to attach power cord and anti tip bracket. Controls are easy to use. The air fry feature should have more temperature selections but all in all seems to be a decent stove. Owners manual is very basic and not very helpful but there is an online manual that is better.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Range. I am sure that you will enjoy the endless options you can have for dinner with this feature packed unit. Thank you for choosing Samsung. ^Brad
Not happy with product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The knobs block pots in the back burners. I had to buy smaller pots so it won’t hit the knobs
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us. We value your opinion and use reviews like yours to improve our products in the future. ^Lo
oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the stove is good but the surface top tends to have a film build up and is hard to clean
I would recommend this to a friendBrand response from Samsung
Posted .Hi there lilro,
I see that you are having some concerns with cleaning the cooktop on your Samsung Range. I would like to help keep your machine looking pristine. See link below:
https://www.samsung.com/us/support/answer/ANS00060833/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143184773. We thank you for being the best part of our Samsung family. ^Brad
It's a stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet cause it won't be in for another month!
I would recommend this to a friendNO INSTRUCTION Manual or guidance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited three months to receive. There is only a manual with no helpful information, like how to use the air fryer or convectional oven. No instructions or guidance whatsoever! Tried to download on best buy website no luck. Can not find anything useful on internet. Very disappointed in Samsung, I love my other purchases but this is a poor representation from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Range and I would like to help. I have some helpful information to help get the best from your unit. See link below:
https://www.samsung.com/us/support/answer/ANS00088063/
https://downloadcenter.samsung.com/content/UM/202006/20200610144802805/NE59T7511SS_AA_EN-MES-CFR_200422.pdf
Thank you for choosing Samsung. ^Brad