Customer Ratings & Reviews
- Model:
- NX58R5601SS
- |
- SKU:
- 6398098
Customer reviews
Rating 4.7 out of 5 stars with 1217 reviews
(1,217 customer reviews)Rating by feature
- Performance4.1
Rating 4.1 out of 5 stars
- Ease of Cleaning4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the convection oven, ease of use, and griddle as outstanding features. Many appreciate the stove's performance, appearance, and burner size variety, finding it a good value for the price. However, some concerns were raised regarding the stainless steel's susceptibility to fingerprints and smudges, and the durability of the knobs. A few customers also mentioned challenges with installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great range at great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great range for a very good price. Very sleek looking with many features and easy to use. Delivery was quick and this install crew was very good!
I would recommend this to a friend Rated 5 out of 5 stars
Best stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best working stove! I would recommend to everyone!
I would recommend this to a friend- Cons mentioned:Knobs
Rated 3 out of 5 stars
Knobs break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove works nicely, the knobs end up breaking and I’ve only had it for 2 years going on 3.
This review is from Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your thoughts about the range. Let's help you with the knobs, CelesteA.
Should you wish to purchase a compatible range knob for your unit, kindly browse through the link below for further details.
Samsung DG64-00473B Range Surface Burner Knob (Black):
https://samsungparts.com/products/dg64-00473b
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146729161, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Excellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchasing. Beautiful display. Perfect working.
I would recommend this to a friendRated 1 out of 5 stars
Samsung upright range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung range May 15 2020 and a 5 year Warranty was purchased it worked for 11. Months then it went out the manufactory warranty kicked in it was good for a year so it was repaired and now it has went out again this is 2024 now the same thing happened again so the. Extended warranty kicks in this means that the company itself comes out to make repairs which is Samsung this repair was scheduled for April 10, 2024 between hours of 8 AM and noon no-show no call no text no email just no-show I call they tried telling me they sent me an email no email came up they told me they set up an appointment for the April 12, 2024 The appointment went from 8am to 1pm they did come out and made the same repairs as before so I tells him that this seems to be a manufactory defect he disagreed he told me not to use my self cleaning option and so other options on the stove I asked Why would they put those components on the stove if they can be used I was told that this is why the soul keep going out I told him the same like every other year he goes out he said he’ll just buy another warranty for five years this sucks I should not have to go through this well you got to see my point of View it seems that the warranty is a Samsung warranty of course they going to keep it going so they can make their monies now I have a Samsung washer and dryer and Samsung cell phone works perfect I love it but when I come down to their stalls they need to go back to the drawing board they sucks and the guy who came to make the repairs have one of the nastiest attitude I had to pull him out of my house he was so disrespectful yelling Well listen to what I had to sayI want everyone to know what I went through with this company where do the wise be careful when you buy a Samsung major appliance I would like everyone to know the careful when you buy an a Samsung major appliance you might just lose your money they’re not interested in trying to help the customer thanks for hearing my point of you
No, I would not recommend this to a friendRated 4 out of 5 stars
Samsumg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not so easy to clean it and the oven kind of caught on fire.
This review is from Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up your whole kitchen whether you are using the stove top or the oven …oven takes a long time to preheat… only had it 2.5 years and had to replace igniter twice already
No, I would not recommend this to a friendRated 4 out of 5 stars
Solid gas stove choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove for the money- burners are cheap & hard to clean but overall good
This review is from Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Knobs
Rated 1 out of 5 stars
Junk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. The knobs stick with gas in on position leaving you unable to shut the gas off.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Delivers as promised
Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this stove for a couple of months and I'm really loving it! It delivered everything that it advertised and I highly recommend it. The 5 burners are already being used and I'm completely in love with the oven features.
I would recommend this to a friendRated 5 out of 5 stars
need a range buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best range ever. beautiful color and fits in with my other appliances. oven comes on much faster than old stove
I would recommend this to a friendRated 5 out of 5 stars
Great stove!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got part of a set, great stove! Enjoying it so far, heats things up very quickly!
I would recommend this to a friendRated 5 out of 5 stars
Cooking fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean I enjoy cooking Cooking fast Every one in my house enjoy the pan
I would recommend this to a friendRated 1 out of 5 stars
It failed after two years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working only after two years of light use. The display shows '-SE-,' and it doesn't work at all. None of the buttons works. I googled to find out what it means, and it may be from the failed control board. Stay away from this junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchased this stove, my sister reminded me of a vow I made several years never to buy another Samsung product after a refrigerator failed miserably and was replaced after three months. I forgot the vow. My major complaint with this stove is the oven, which does NOT reach or keep the temperature showing on the display. Three techs have come to "fix" this, but it's not and apparently never will be fixed. Basically, the advice was to live with it. Never again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with the temperature of your Samsung Range. I would like to provide you with some information to help with understanding your temperature. See link below:
https://www.samsung.com/us/support/answer/ANS00049012/
Thank you for choosing Samsung. ^Brad
Rated 1 out of 5 stars
Awful - don't buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All our knobs for turning the stove on broke right after the warranty ended - ridiculous! Also, our camp chef puts out so much more power for cooking then this stove - don't buy this Samsung Gas Oven Range - it is horrible!!!!!
This review is from Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We apologize that your experience with the range was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
Here is a guide for flame selection to maximize the potential of the range.
Flame size selection on page 26
https://downloadcenter.samsung.com/content/UM/202103/20210308173903855/NX58H5_Series_AA_DG68-00526A-15_EN.pdf
You can contact our Samsung Parts Team at (800) 627-4368 Mon - Fri 9:00 am ~ 6:30 pm EST; they can check for the availability and compatibility of replacement knobs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144835532) to help our team pull up your information.
Have a great day.
^Charles
Rated 1 out of 5 stars
Not recommended; oven fails quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a reaonably good product but oven stopped working within two weeks of purchase. I may change this review if Best Buy ever responds to requests for repair -- which, perhaps as expected, they have not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We're saddened to hear that your new Samsung range isn't working as designed, here's a link that will help (https://bit.ly/3BiLuJW) If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143644677) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty














