Customer Ratings & Reviews
- Model:
- NX58J5600SG
- SKU:
- 9542043
Rating by feature
- Performance
Rating 3.0 out of 5 stars
- Ease of Cleaning
Rating 3.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the included griddle, ease of use, convection feature, and cooking performance of the 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range. Many appreciate the range's appearance and burner size variety, along with its price point. However, some customers expressed concerns about the durability of the knobs and the quality of the stainless steel. A few also mentioned issues with the control panel's design and responsiveness.
This summary was generated by AI based on customer reviews.
Awesome Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't ask for a better stove. Working flawlessly and installation was A+
I would recommend this to a friendNo complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. Pre heats very fast and maintains the correct temperature.
I would recommend this to a friendGreat range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Excellent quality for the price. Love my new range!
I would recommend this to a friendNice Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, Works well, Nice features. Wife is happy I am happy.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to use it for baking sweets and for cooking dinner. It is really great!
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the stove is great it just gets dirty fast you have to clean all the time
I would recommend this to a friendI love the 5burners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove cooks everything really fast!! Love all the space
I would recommend this to a friendBrand response from Samsung
Posted .Hey Nene, that is great to know that everything is working perfectly! Thank you for choosing Samsung. ^SuSu
puts out plenty of heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not really enough room for pans with the griddle on but no big deal
I would recommend this to a friendgreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great stove takes a little to get use to i would recommend
I would recommend this to a friendGreat Choice I Made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 3 adults in house who use this item and we are all very happy with it.
I would recommend this to a friendAbsolute Nightmare
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this stove in December 2019. It was beautiful and worked for a short time, until one day we started smelling gas when it wasn’t being used. At first I thought I was just smelling things but after a week or so it got worse. It only happened when the unit was not in use. After fighting with Samsung they finally sent a tech out who smelled nothing, did no tests, so of course since he couldn’t smell gas there couldn’t be a leak. BGE came out and red tagged it for oven control valve leaking. Samsung sent another tech out who took it apart and said there was no leak. Again he didn’t smell gas and there were no bubbles so it’s perfectly safe. Tech said they weren’t coming out again oh well. Seriously!! Samsung has been dismissive and their techs admittedly had no gas knowledge! Their way of telling if there was a leak was to smell gas, no gas meters in hand at all. So because they didn’t smell gas there must not be a leak and they said BGE can’t be trusted. Samsung was supposed to escalate my ticket for review but guess what they didn’t. Meanwhile, I plugged it in because Samsung said I could and it was safe. Again gas filled the kitchen. So again I called Samsung and thankfully I did because that ticket never got sent for review, shocker. So a third tech came out and said they’d replace the gas valve. Well he came back out and said Samsung told them to only replace the red safety cap. Guess what BGE red tagged it again for the same thing. Again, Samsung sworn nothing was wrong according to their techs. So a fifth tech visit was scheduled. The day of the appointment the tech called to cancel telling me my fight was with Samsung. So after arguing with Samsung they told me they couldn’t exchange my stove because they don’t exchange gas units. They said they would pay me ONLY the cost of the unit, nothing more, including the protection plan I purchased through Best Buy, installation cost, gas kit, haul away, permit, taxes, etc. Not to mention I’ve been without a stove on and off since January and that’s going to continue considering no one is installing anything due to COVID-19. So now I’m fighting with Samsung to try to get my actual out-of-pocket so I can afford to replace the stove fully. Oh and Best Buy has been absolutely no help. Their customer service reps told me they were a third party seller and there is nothing they can do. They could only offer me a prorated refund of my never used protection plan and refused to offer any additional assistance at all. This entire experience has been a nightmare so buyer beware!! If the unit works you’re okay but if there are issues you Are treated like a liar and will go through an absolute nightmare to get any assistance at all!! Not to mention you’re shipped over seas to speak with people who refuse to detour from their mandated script. I’ll never buy Samsung again and this experience has made me seriously consider no longer doing business with Best Buy either!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sumintra! We would like the chance to review your case in depth to determine what options we might have available for you. If you would like to contact us directly, please reference ticket number 1142323272. We can be reached via either of the following:
Facebook Messenger: http://m.me/samsungsupport;
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Jecca
Remodeling Kitchen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new appliances from Best Buy! Great Service...
I would recommend this to a friendExcellent purchase and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris did a great job installing our new Samsung gas stove.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great matching color and everything we love the oven and the looks of it
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range is fantastic. Everything cooks and bakes evenly every time. The only thing I don't like is the small oven.
I would recommend this to a friendEasy install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on price, brand, & quality! Best Buy offers good incentives!
I would recommend this to a friendgood set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the finish, no finger prints and easy to clean
I would recommend this to a friendGreat range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range with great functions. Range is great.
I would recommend this to a friendFancy gas range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range, but it gets hard to clean. There are a lot of little components that must be removed prior to cleaning the range.
I would recommend this to a friendGreat gas stove and range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gas burners. Only complaint is the middle burner is right if all other burners are being used. Oven bakes very consistently.
I would recommend this to a friend