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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 4131 reviews

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Rating by feature

  • Performance

    Rating 3.0 out of 5 stars

  • Ease of Cleaning

    Rating 3.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the included griddle, ease of use, convection feature, and cooking performance of the 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range. Many appreciate the range's appearance and burner size variety, along with its price point. However, some customers expressed concerns about the durability of the knobs and the quality of the stainless steel. A few also mentioned issues with the control panel's design and responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,131 reviews
  • Rated 5 out of 5 stars

    Dark Magic Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super hot gas oven of dark steel.. cooks with strength!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Paint peeling off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung needs to stand by their products the paint is peeling off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove! The only down size is that after one year the display started acting up but they sent a replacement for the display!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best range I've owned. Has some great features such as dehydrate, and the convection cooks evenly and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new Samsung gas stove and it is just awesome I just love,love ,love it and its also just beautiful and works GREAT

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor reliability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has broken twice in 5 years, requiring expensive repairs

    No, I would not recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 1 out of 5 stars

    Poor Samsung quality and workmanship

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially very happy to purchase this range as a part of a Samsung bundle. I also bought an over the range microwave and refrigerator. I am now very dissatisfied with Samsung and Best Buy, Samsung because of the lack of quality and Best Buy because they have not addressed the problem through the extended warranty. My problem with this range is that the black stainless steel finish is peeling and the knobs are of poor quality and are constantly breaking. The first knob broke after a little over a year of ownership and two others now have to be replaced. I called Best Buy in order to see what could be done through the extended warranty, someone came out to see the problem but I haven't heard back from them since and it has been a couple months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the cooking features, HATE cleaning it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the cooking performance of this stove. However, cleaning the burner area is a NIGHTMARE. First you have to completely remove the 3 heavy metal grills. Then try to wash the worst of the splatters off the shiny black surface. The outlines of splatters are very stubborn. I purchased this stove 2 years ago and I still haven't figured out a product that will thoroughly clean the surface without scratching it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for leaving a review, Wendy! Your opinion matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! ^Susu Samsung

  • Rated 3 out of 5 stars

    Wouldn't buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this stove looks beautiful sitting in the kitchen, it is not feasible to use because of the constant cleaning. Be prepared to spend extra time in the kitchen every night cleaning just this stove or it will become a total pain to clean. The grates are junk and just using a dish rag to try and clean them peals the finish off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cyndi,

      Thank you for reaching out to us. We are glad to know that you are using Samsung products. We apologize for the inconvenience of having a hard time cleaning the range. Don't worry will surely notate your experience about this matter for a better service and products in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=Range&referrerPageUrl=https://www.samsung.com/us/support/

      How to clean your Samsung gas cooktop:
      https://www.samsung.com/us/support/answer/ANS00049945/

      How to clean your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00049011/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/NX58J5600SG/AA

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144768666

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    Dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbadge from the beginning. Dont buy a Samsung appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the new cabin up north and excited to complete our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working range with great features. Only gripe is that the dials tend to fall off after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast preheat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast preheat and very accurate temp control, we love cooking again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my kitchen remodeled three years ago and bought all Samsung appliances. Of the four items purchased, microwave, range, dishwasher and refrigerator, all but the dishwasher have needed repair. I love the layout of the refrigerator, but the ice maker should not stop working after only three years of light use. The microwave stopped working almost immediately after being installed and needed multiple parts replaced. The range heating element in the oven and the convection fan stopped working after about two and a half years. Thank goodness I have a home warranty as none of these repairs were covered by Samsung. As I can afford I will start replacing the appliances with a different, more reliable brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POC - stopped working in less than 2 or 3 years, with no one being able to really say why. Horrible support, basically said 'turn it off and back on' after trying to go through a self cleaning cycle. Don't waste your time or money, seriously.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not meet expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and it is an improvement over old stove but the cooking burns my pans. I have to babysit the stove. Also the oven cooks my cakes but they fall in the center and it doesn't matter where the racks are or if I use convection or regular oven. I will call the geek squad snd see what happens.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst. Oven stopped working and it cost more to repair than to replace.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stainless steel

    Rated 1 out of 5 stars

    Horrible Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible warranty. Within the first year, there were scratches. Come to find out it’s not black stainless steel. There is a thin black coating covering over stainless steel. (So just get regular stainless steel). My door already needed replacement, also 2 handles broke. When I called for replacement of the handles (I was still within my 5 year warranty, year 3 of 5 to be exact) they told me i “reached the maximum amount of money available for coverage parts”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really Samsung?!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel finish is plastic, it’s starting to peel off. Do not buy any black stainless steel products from Samsung!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 1 out of 5 stars

    Hugh Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung gas range is lovely looking. But that's where it ends. 31/2 years later and I'm looking for a new stove. Many, many problems, difficult to clean, does not maintain proper heat temp. in the oven. oven light works when it wants to, turn the oven on and it shuts itself off mid-cooking.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      I can feel your dissapointed, but I can help you find a solution; I would encourage you to review page 58-62 of your user's manual for self maintenance, page 70 for self-cleaning the unit, and page 73 for troubleshooting the unit so it can get to read the temperature properly: https://bit.ly/2LfsOBA

      Quick tip: Please feel free to contact us to our Facebook forum: @samsungsupport so we can assist you personally, you may also contact us on Twitter: @Samsungsupport and via chat with a live representative at https://bit.ly/2qLSIlI ; you can also call us at the 1-800- SAMSUNG. We value and appreciate your business. Samsung