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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 4131 reviews

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Rating by feature

  • Performance

    Rating 3.0 out of 5 stars

  • Ease of Cleaning

    Rating 3.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the included griddle, ease of use, convection feature, and cooking performance of the 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range. Many appreciate the range's appearance and burner size variety, along with its price point. However, some customers expressed concerns about the durability of the knobs and the quality of the stainless steel. A few also mentioned issues with the control panel's design and responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,131 of 4,131 reviews
  • Rated 1 out of 5 stars

    If I want to use the oven I’m heating my house.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the rip I noticed when I use the oven i notice the heat insulation was horrible. Just poorly made to the point I avoid uses the oven. If it’s on I’m heating my whole house with it. I bought the whole set, stove, dishwasher, fridge and microwave. I’ve had all these for about 1.5 years and I’ve gone through 3 dishwashers, 2 fridges and I just gave up on the stove. Samsung makes great TVs and phones, just stick with that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven went out on our range 1 year and one day after we got it. Since it was (conveniently) no longer under warranty, we were told by customer service they could not help us. After spending so much money I really expected our oven to last awhile. Needless to say I will not be purchasing Samsung products in the future!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below average Appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent stove. The quality was average at best and Disappointed in the lack of durability

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    danger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning, Samsung gas stoves are dangerous. I purchased a Samsun gas stove from Best Buy and after less than a year the valve on the front left burned became jammed and would not allow me to turn off the burner. I eventually had to shut off the gas because I couldn’t get the burner to turn off. Although we purchased it less than a year ago and Samsung told me it was under warranty, they refused to pay to replace their defective valve. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE HORRIBLE PRODUCT / Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RUN from this product!!!!! I have had my stove less than 6 months and it has broken twice. If you want a stove that you can rely on THIS IS NOT THE STOVE!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't hold up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just under 2 years and here I am on hold for Geek Squad again. Third time the touch panel has gone out on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate temperature display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal temperature does not match the display. If the Bake temp reads 350, the actual temp is 300. While it is easy to add 50 degrees, infrequent users of the stove are perplexed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company has the worst customer service I have ever had. I come to find out they don’t service my area so instead of replacing a $30 knob their solution is for me to take my stove to the nearest store and swap it out... seriously!!! Never again would I buy from this company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Evil

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What the 50 pound metal grills are for is a mystery. The range top gets filthy and is impossible to clean. Every burner but 2 are “power” burners suitable for boiling water only. We’ve had this for 1.5 years. It is going out the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shawnee, thank you for bringing this to our attention. I'm including the link to assist with the issue (https://bit.ly/2Qaq6zB). ^Shifa Samsung

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the oven has stopped working within months of the time warranty ends. We are very unhappy to say the least

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All knobs are broken now and the replacement cost is almost as much as buying a new gas range! Samsung, you just lost a customer!

    No, I would not recommend this to a friend