Customer Ratings & Reviews
- Model:
- NX58M6630SS
- SKU:
- 5934200
Rating by feature
- Performance
Rating 3.5 out of 5 stars
- Ease of Cleaning
Rating 2.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers love the convection oven, ease of use, and stylish looks of this 5.8 Cu. Ft. Self-cleaning Freestanding Fingerprint Resistant Gas Convection Range. Many appreciate the illuminated knobs and fast heating speed, along with the overall pleasing appearance and reasonable price. However, some experienced issues with the griddle and control panel. A few customers also noted concerns about the stainless steel finish and paint quality.
This summary was generated by AI based on customer reviews.
I hate the Grills
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that the grill connect with each other so you have to wait until you finish cook and the stove cools to clean it up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are experiencing issues with cleaning your range. I have all the help just a click away. Please see link below:
https://www.samsung.com/us/support/answer/ANS00049945/
Thank you for choosing Samsung. ^Brad
It’s good for normal use
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was definitely an upgrade that I needed but after two years of use, I’m starting to have problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having issues with your range. If you are still having issues, Please see link below to locate a service service center:
https://www.samsung.com/us/support/service/
Thank you for choosing Samsung. ^Brad
Rusting Appears after 9months of usage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed that the stainless steel has been cleaned regularly, I wouldn’t rexommend this since there’s rust starting to appear everywhere , on the body , by the time display (where the buttons are). Not only that , we clean it daily, after cooking we wipe off any oil stains or splashes etc, and we only use it maximum 2-3hrs a day for cooking, how can a company make something that needs to be cleaned and starts getting rust with 12months if usage. Very disappointed
No, I would not recommend this to a friendGas stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove pain to keep the top of it clean without streaking.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are always happy to help. To further support your concerns, I'm including the link to the troubleshooting guide for how to (https://bit.ly/34oXABY). Thank you for choosing Samsung. ^Brad
good choice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it seems that the family likes this range, it works
I would recommend this to a friendGood but
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but. The plastic around of the clock isn't good quality.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Karl,
We appreciate you giving us a review about the Samsung range. I can understand your disappointment about the materials used around the clock.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144780009
^Rainly
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item for the price As the advertising states
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, juan. We are pleased to hear that you're enjoying your range. ^Lo
Great Stove but very sensitive!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this stove back in June 2019 as a bundle. We have not had any issues so far and it works great. It does seem to be a little too sensitive to touch where the knobs have turned on just by brushing against it. Lately after about 8 months I have noticed the oven turns on by itself when I am boiling water on the back burners! I can't imagine it being that sensitive to steam! I can understand the knobs turns on due to movement but the oven turning on due to steam does not make sense to me. It is like a hazard waiting to happen. Unless I am doing something wrong which I am not aware of. One star due to how sensitive it is as I think that's a safety concern. Other than the safety concerns it works really well.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this thinking it will last for a long time but after 6 months of usage the rubber holdings on the bottom of the grill came off and the black color starting to fade.
No, I would not recommend this to a friendOven not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung support - sucks - can't change oven temp..
No, I would not recommend this to a friendPeeling finish
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the look, at first. However, the finish along the front top edge started peeling shortly after the first year we had it. Now, the finish around the display is starting to peel! I was just about ready to buy the matching fridge, but no way am I getting another Samsung appliance from Best Buy/Pacific Sales. I'm sure they are aware of this issue as I have now seen so many similar reports. I am worried that my dishwasher is soon to follow.
No, I would not recommend this to a friendUseless during an outage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this gas range to utilize during a power outage. Because I live in a hurricane zone, being able to cook without power is essential. During a recent power outage, I discovered that this gas range wouldn’t work because it has an electric starter. Who puts an electric starter on a gas range?! This feature makes this appliance useless during a power outage. I called customer service and they said that there was no way to bypass this feature. Be aware of this before you buy this product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are concerned about using your Samsung Gas Range during a power outage. I can help with that. If there is a power failure, you can ignite the burner manually.
***Use caution when doing this.
1. Hold a long gas grill lighter to the surface burner you want to light.
2. Push in the control knob for that burner, and then turn it to the Lite position.
Turn on the grill lighter to ignite the burner.
3. After the burner is lit, turn the control knob to adjust the flame level.
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Convection, Ease of use, Knobs
Excellent oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven has exceeded all of my expectations. The touch controls are seuper fast and responsive, the oven provides very even baking, the illuminated knobs are actually very handy. Easy to clean, great middle burner and convection. To top it off the price is amazing. I was going to purchase the $1599 slide in and am so glad I didn't as this oven does everything I need it to do for half the cost. Installation was fantastic. Buy this oven!
I would recommend this to a friend Nice stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When delivering stove came with the griddle or the first burner the neighbor gave us the griddle
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback, Kevin. Thank you so much for being part of the Samsung family. ^Jecca
Don't buy from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was damaged during shipping and no help from best buy. Buy it from some other store.
I would recommend this to a friendTerrible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made the purchase of a stove and ended up canceling the order. They never communicated to deliver. The employee who placed the order had a terrible service. I never make a purchase again. They likes to play with people's money.
No, I would not recommend this to a friendDont buy this product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 2nd samsung range that broke within 15 months after the purchase. I also have other sumsung appliances in the house that i had issues with in the past. I will never purchase any sumsung appliance in future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for your valued and detailed feedback. This information helps us to work towards improving the overall customer experience. ^Jecca
not so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed ok but came with a scratch on front and had I refused and sent back I would not have a range to cook on. Anyhow after 1 year ignighter blew right after warranty ended. I would not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello zevk,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung range came with a scratch in front; however, you refused to send it back since you do not have a range to cook. Then the igniter blew a year after the warranty ended. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when the burner on your Samsung range does not ignite or has ignition issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
You may check pages 37-43 of the user manual for information about maintaining your appliance for reference.
https://downloadcenter.samsung.com/content/UM/202103/20210308175336320/NX5000M_NX58M6650WS_AA_DG68-00993A-07_EN.pdf
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/NX58M6630SG/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144733807
Thank you, and stay safe!
-Angelica
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing against the product itself, just right before delivery was informed there was a major scratch on the appliance, so decided no longer wanted it since it was the last one they had and couldn’t replace it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
Sucks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing product. I thought this was a downdraft range and even though it looks like one, it's not. And every time I turn the oven on, there's a gas smell for about 5 minutes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Range. I see you are concerned about smells coming from your oven. A good thing to remember before your oven is used for the first time is to run a self clean cycle. This will make sure there are no smells that can happen if this step is skipped. Thank you for choosing Samsung. ^Brad