Customer Ratings & Reviews
- Model:
- NX58M9420SS
- |
- SKU:
- 5713323
Customer reviews
Rating 4.6 out of 5 stars with 337 reviews
(337 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range's convection oven and ease of use as significant advantages, with many praising its performance and user-friendliness. The range's appearance and design also receive positive feedback, with comments highlighting its sleek look and modern aesthetic. However, some users express concerns about the knobs' design and the fingerprint resistance of the black stainless steel finish.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $1500 and my kitchen smells like gas every time I turn the oven on. Not to mention I only bought this model because I needed a downdraft stive and it doesn't have that feature. Very disappointed
No, I would not recommend this to a friendRated 2 out of 5 stars
Great Slide In! But expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing and my family loves it. However, there is no difference between this one and the free standing version except there's no back lip. For that, I had to pay double the price. That is disgusting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Wynn, thank you for bringing this to our attention. Your opinion matters to us. Your feedback helps to improve the Samsung experience for everyone. ^Shifa
- Pros mentioned:Convection oven
Rated 4 out of 5 stars
great range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this range for 3 years now. I love it. It looks like a professional built-in range at a fraction of the price and it cooks very well. I had two issues with it. First: if the feet are not perfectly level, the gas flame will not be even and you will have uneven cooking ( hot spots ) and burns on one side of your pan. Second: you cannot use any type of scrub pad at all, even gently, as it will scratch/mar the surface of the stove ( scratches very easily ). The only service call I've had to make is now, after 3 year, one of the gas supply lines to a burner seems to be clogged and will not light. ( probably from a run-over of food).
I would recommend this to a friend Rated 1 out of 5 stars
Range Display Will Not Work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse investement I made in my life. Less than year of purchase the display buttons are not working. Overprices, overated, useless electric strainless steel gas convection range.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! We are sorry to hear that your range is not working properly in such a short time of usage. Please know that we are here to help and this link (https://www.samsung.com/us/support/troubleshooting/TSG01110172/) will address your display concern.
For further assistance, please contact our support team via any of the following using ticket number: 1143612138
Facebook Messenger:  http://m.me/samsungsupport or
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Rated 1 out of 5 stars
Ignition on one burner malfunctioned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ignition did nor work right front burner and would suddenly ignite after buildup. Scary and dangerous. They are replacing whole stove. Will re-evaluate then
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this Samsung stove range in 2019, and I'm thoroughly impressed! It's an absolute game-changer in the kitchen. The cooking performance is exceptional, providing even heating and precise temperature control for all my culinary endeavors. Plus, its sleek design effortlessly complements my kitchen aesthetics, adding a touch of modern elegance. Installing it was a breeze, fitting seamlessly into my space without any hassle. Overall, I highly recommend the Samsung stove range for its superb functionality and stylish integration into any kitchen setting.
I would recommend this to a friend- Pros mentioned:Convection oven
Rated 4 out of 5 stars
Love cooking and baking ten times more with this r
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new range. I have the gun barrel stainless or "black" stainless. It is very sleek and a total joy to cook on. Only one problem. I have bought several cleaning products that best buy associates recommended when I told them my problem. The water splashes or cooking spots will not come out. Windex seemed to be ok if you do light cooking. However, I love to cook more and there are more stains that will not come out. I called to see before I started heavy cooking about a cover to protect the finish under the burners. I was told no. Unfortunately, the beauty is marred due to the marks. I would love to see Samsung could provide a protective catcher for food splashes! I love how my cakes come out perfect and even with the convection oven. I love everything except I am concerned how my stove top will hold up. It is 3 months old now
I would recommend this to a friend - Cons mentioned:Knobs
Rated 2 out of 5 stars
Lots of faulty issues, ages poorly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of problems and poor lifespan. We've had little issues since we got it- faulty knobs, digital board keeps freezing- and now that it's around 5 years old, the oven no longer reaches temp. We were told it's an ignitor issue ans the money to fix it is just not worth keeping this thing. Will never buy another Samsung appliance
No, I would not recommend this to a friend - Pros mentioned:Convection oven
Rated 4 out of 5 stars
Great but could be greater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it about two years. With respect to cooking oven and stove top it is 5 stars. The large burner is almost never used. The bottom warmer never used either but used every day for storage. Cons: I wish a blue light would come on when the range is on. Especially when on low, more than once we forgot to turn gas off. the timer should be louder.
I would recommend this to a friend Rated 4 out of 5 stars
Good overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. Affordable price, overall functions are good
I would recommend this to a friend- Pros mentioned:Convection ovenCons mentioned:Knobs
Rated 2 out of 5 stars
It Self Ignites
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the oven, the stove top is great. The problem is any minor brush against the control knobs ignites the flame. Check the consumer product safety government site, all Samsung stoves, gas and electric, with this design are having issues. There have been fires, close calls, and near misses. It happens at my house about twice a month.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove looks so great in my kitchen. I do wish that the middle burner was bigger. Called Samsung for that but told me I had to call the manufacture to order which is J&J International. I have yet to do that but still enjoy cooking on this stove.
I would recommend this to a friendBrand response from Samsung
Posted .We are pleased to hear that this range is such a great addition to your kitchen. Thank you for the 5 Stars! ^Lo
Rated 4 out of 5 stars
Not too bad the only problem I see is the griddle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad the only problem I see is the griddle in the middle the burner is a small burner it does not heat up as fast as I would like it to I have test and other ones that have larger burners and they heat up much quicker and evenly
I would recommend this to a friendRated 1 out of 5 stars
Great for the first couple years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven broke just after it was out of the 3 year warranty. It took forever to reach the set temperature and then failed to keep an even temperature.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy this oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having for less then 2 years my oven broke while using the self clean function! Look up on Samsung support and it’s a common issue and guess what they don’t care and will not do a thing about it! If you do buy it anyways buy the extended warranty as the one you get lasts less then a year! The company is horrible, I will not buy from them again! Also good luck finding a repair person in your area from them!
No, I would not recommend this to a friendRated 1 out of 5 stars
not acceptable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this range, and the timer volume is almost inaudible. I contacted Samsung and was told that it is the default setting and that the volume cannot be increased, rendering this feature all but useless. I noted a number of similar complaints on the internet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for your feedback. Please know you Opinion does not go unnoticed . This information allows Samsung the opportunity see what possible changes and modification can be made in the future. ^Nic
Rated 1 out of 5 stars
Do not recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars I would. My range is only 3 years old and the oven won’t heat up to temp and the broiler doesn’t work. Buyer be ware!
No, I would not recommend this to a friend









