Customer Ratings & Reviews
- Model:
- NE59M4320SW
- SKU:
- 5713604
Rating by feature
- Performance
Rating 3.5 out of 5 stars
- Ease of Cleaning
Rating 3.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 5.9 cu. ft. Convection Freestanding Electric Range's convection oven, ease of use, and fast heating capabilities. Many appreciate its sleek appearance and the numerous features it offers, finding it a good value for the price. However, some users have noted that the glass top is prone to scratches, and the control panel may present minor usability challenges.
This summary was generated by AI based on customer reviews.
Great range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this range as a replacement for a 12 year old range. Many options for the burner arrangement for use. Has some options that I have not had a chance to use (bread proofing and dehydration)
I would recommend this to a friendAdequate Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is prone to smudges and must be cleaned with a special cleaner frequently. It takes getting used to after replacing an 18-year old unit. It does what we bought it for. The keypad must be punched harder than keypads on other appliances.
I would recommend this to a friendGreat range for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the range for a little over a month now, everything on this works extremely well. The only reason I did not give it a 5 star rating is the top is hard to keep clean and the warming bin in fairly cheap compared to the rest of the product.
I would recommend this to a friendGreat stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All in all great stove, I am a Baker and I will say it runs much hotter than my previous model (which was still fairly new, just not black stainless) I now know to set temp to about 10 to 15 degrees lower.
I would recommend this to a friendAlright for Electric
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint about this stove is the cleaning, it hard to remove stuff that spills or splatters over, which oil does. It's ok for this type of stove, my preference would be gas but I can't have that where I currently live.
I would recommend this to a friendSamsung for the win!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new range oven and we chose Samsung. We love it! It works great, it looks great, and the Geek Squad delivery team did a quick, wonderful job installing it! Very pleased with our purchase!
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung! We are delighted to hear that, from purchase to use, you've had such a great experience. ^Lo
Awesome oven from Samsung!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and modern, this oven cooks my meals perfectly. It has a great display with a built in timer and self cleaning. I love the glasstop cooking area and storage below.
I would recommend this to a friendExcellent for cooking and baking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the functionality of this range both the cooktop and the oven. However the top is very hard to keep clean. My previous similar cooktop had more of a texture and did not show every drop that was spilled. It was also easier to remove the spills.
I would recommend this to a friend- Cons mentioned:Glass top
Glass tops, are NOT worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had it to do over again, I would have gotten gas. It is a good oven but the glass top, well glass and metal, just do NOT mix.
No, I would not recommend this to a friend Stove is great, concerned about reported fires
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the stove. Cooks fast. Bakes even. However, we just heard about issues with Samsung stoves catching on first. Some electrical issues. We will be checking online and may be returning ours.
No, I would not recommend this to a friend- Pros mentioned:Convection
Sleek look, cooktop hard to clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the combination look and oven bakes well. Issues are it takes a long time to preheat oven, cooktop elements need constant adjusting to avoid overcooking and it is very hard to clean even after immediate minor spills. Some spots do not clean at all.
No, I would not recommend this to a friend Nice range for all cooking and baking needs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range has everything you’ll need to cook a great meal. The only thing I don’t like is the cooktop is so hard to keep clean. The smooth black top shows every spec of food, dust and splatters.
I would recommend this to a friendBrand response from Samsung
Posted .That's fantastic, Pash! Thank you for taking the time to tell us how your new Samsung range has helped you master the art of preparing meals! It's an honor to be a part of your home. ^Mae
- Pros mentioned:Convection
Works great. Surface top is difficult to keep look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove top and oven work great. Convection oven is a plus. Haven't needed to use the steam cleaner yet but I am hopeful. The stove top is a bit of a challenge to keep clean. We are following the mfg's directions but it smudges way too easily and is hard to clean food and liquid spills. I would choose a different surface in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Myself,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
In case of repair or replacement, you can check the warranty coverage of your product here:
https://www.samsung.com/us/support/service/warranty/NE59M4320SW/AA
For parts needed you may purchase them here:
https://www.samsungparts.com/Default.aspx
if additional assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number: 1144552765
^^Ross
Happy Customer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung stove the best stove I have ever owned so far! It boils water so fast and it bakes cakes and muffins so evenly! Love ❤️ Cooking on my stove
I would recommend this to a friendMeets our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range is working fine so far. Just make sure you clean the top immediately after use as this will make the job easier.
I would recommend this to a friendNice Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it a five-star and as much as I like the smooth top everything shows on the smooth top fingerprints whatever so I'm constantly cleaning it if it wasn't for that I would give it a 5-star review
I would recommend this to a friendHigh End Kitchen Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung convection oven is fully featured and seems made in a very high construction manner. The fingerprint resistant black stainless steel finish is outstanding.
I would recommend this to a friendNice looking range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not fingerprint resistant, it scratches too easily, and directions are not well enough written for me. I haven't used the oven part yet, but the top of range is confusing. Hopefully I can get used to it
No, I would not recommend this to a friendNot as great as I had hoped
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid stove./oven, but there are. afew things that bother me: 1. The inner burner on the double burners doesn't seem to work well at all, to the point that it doesn't seem worth it to have the double function at all. 2. When you're baking something, the clock display disappears. All you see is either the temperature or the timer. 3. I can't seem to set the timer for longer than an hour. 4. The surface is not very durable. I already have a scratch and a chip despite using glass top cleaning solutions and scrubbers. 5. It only comes with two racks for the oven.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Amber! I'd like to provide this link (https://bit.ly/2NmHEIQ) that can walk you through what to do when one of the burners is not heating properly. ^Jecca
Good stove
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a good applience. My wife really likes how well it works. The temperature is much easier to control than on our previous electric range.
I would recommend this to a friend