Customer Ratings & Reviews
- Model:
- NE59M4310SS
- |
- SKU:
- 5713322
Customer reviews
Rating 4.5 out of 5 stars with 1069 reviews
(1,069 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 5.9 cu. ft. Freestanding Electric Range for its ease of use, fast heating capabilities, and attractive design. Many appreciate the oven's self-cleaning feature and the overall performance, while also noting the competitive price point. However, some users find the cooktop challenging to clean and have expressed concerns about the timer's functionality and the durability of certain components. The glass top's susceptibility to staining is another recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Likeable plane stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not fancy. I don't cook much but it's a great stove!
I would recommend this to a friendRated 4 out of 5 stars
Good basic stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the smooth black top. Sleek & easy cleaning
I would recommend this to a friendRated 3 out of 5 stars
Difficult stovetop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is fantastic! The stove top is hard to use because the burners constantly adjust in an attempt to provide a constant temp. It is really difficult to maintain a roiling boil.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung kitchen appliance, so far very good.
This review is from Samsung - 5.9 cu. ft. Freestanding Electric Range
I would recommend this to a friendRated 2 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stove too quickly and realized that very close in price you can purchase one similar but with many more options so I have returned and upgraded. This one baked similar to an easy bake oven. I was in the process of moving, wanted to try the new stove and oven so as I was packing at one home, I made cookie batter, baked 3 dozen, took the remainder to the new home where we has received the new Samsung oven. This one made my homemade cookies that we all love in my family into something that I doubt you would even find at a convenience store. I bake a lot so I am trying out a stove with more options and praying that this is not the way that all new ovens and stoves will be. Yuck.
No, I would not recommend this to a friendRated 3 out of 5 stars
Product is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main problem with this stove is submitting the time to cook things. You have to press pretty hard to get time to increase and if you hold it down, it flies by. Doesn't work well at all! Hoping I didn't get defective one, but not happy with it!
No, I would not recommend this to a friendRated 3 out of 5 stars
Hmm.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works wonderfully although the top is not scratch resistance and with time. Pans eventual scratch the surface of these newer electric stoves. But the warranty like I did. Other than that. Your good to go.
I would recommend this to a friendRated 3 out of 5 stars
Looks ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased stove the electric version wasn't at store sales guy showed me the gas version and told me the electric version was the same it's not the gas version was alot nicer
No, I would not recommend this to a friendRated 3 out of 5 stars
Does what it needs to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like the stove. However, the stove does get Stained quite easily and the heat functions can be tricky. A centimeter in one direction and you're burning your food
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us. ^Lo
- Cons mentioned:Glass top
Rated 2 out of 5 stars
STOVE TOP USED ONCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STOVE TOP USED ONCE AND THE BURNING ELEMENT MADE GLASS TOP LOOK AS IR IT WAS A MIRROR THAT THE PAPER WAS PULLING AWAY FROM THE GLASS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to us, BigG1! I want to help by giving you some tips on maintaining your cooktop. On page 38 of your user manual, you will find some great information. Also, this link: https://bit.ly/2MC5HVT has everything you need to know about how to maintain your cooktop, and what materials you can safely use. With this information, you will be able to keep your new range beautiful! ^Mae
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s takes some time getting used to gauging the amount of heat needed from the burners, wouldn’t but it again. But it’s not terrible .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Range. I am sure that you will love the product more over time once you get used to the unit. Thank you for choosing Samsung. ^Brad
Rated 3 out of 5 stars
Good value for price with exception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased, so far so good. However top seems to scratch easily.
No, I would not recommend this to a friendRated 3 out of 5 stars
Needs 220, can't be installed in our home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Told by the sales person that it doesn't require 220. It does, electricians quoted us for $1k to rewire the house. We got it replaced.
I would recommend this to a friendRated 3 out of 5 stars
Nice electric range..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good choice for the value...not crazy about the smooth top. Must stay up on the cleaning to keep it from looking horrible.
I would recommend this to a friend- Cons mentioned:Cooktop
Rated 1 out of 5 stars
Do not recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bulb in the oven went out after only 6 months. The oven temp is not reliable per our meat thermometer. The burners take forever to heat up and do not sustain a good boil with larger pots of water. (ex lobster pots) Also, no matter how much stainless polish I use it's always streaky.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having concerns with your Samsung Range temperature. I have some helpful information that will help. See link below:
https://www.samsung.com/us/support/answer/ANS00049012/
Thank you for choosing Samsung. ^Brad
Rated 3 out of 5 stars
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This electric stove has a feature that acts as a warming "burner" that warns and keeps a saice pan's cpntents warming without burning them.
I would recommend this to a friendRated 3 out of 5 stars
working so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far its working properly some features are not what I'm accustom to but working on getting familiar with them
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bobb! This range definitely has a ton of great features. Thanks for letting us know what you think of it. ^Jecca
Rated 3 out of 5 stars
It ok. Not what I thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not all that . Thought I was getting a great stove. It's not what I thought. Not up to standard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your thoughts, RevStewart. Samsung appreciates feedback from all our customers. ^Jecca
Rated 1 out of 5 stars
Inside of oven is FLAKING at 3 YEARS OLD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never write bad reviews until I have offered the "other side" the opportunity to resolve. CONTACT MADE; NO RESOLUTION! I purchased this oven in March 2018. My tenants used it from that point until June 2021. The inside of the oven is FLAKING. I contacted Samsung for resolution since this range OBVIOUSLY should have been recalled for dumping its toxic oven interior on food. Since it is 1 year out of warranty, they refused to fix the oven or provide me with a new or refurbished one. This range is the last Samsung product of any kind that I will be buying. Given other reviews, it is likely that it was flaking long before the warranty expired (obviously the tenants should have alerted long ago but did not). But still, THREE YEARS???? REALLY? I am off to the better business bureau now!
No, I would not recommend this to a friend- Cons mentioned:Cooktop
Rated 2 out of 5 stars
Oven not working good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I use the oven my electric cuts off. The top of the stove works great.
This review is from Samsung - 5.9 cu. ft. Freestanding Electric Range
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Lynn, we understand your frustration with this range. For further assistance with this issue, please contact Samsung Customer Support via one of the following options:
1. Toll-free calling: 1-800-SAMSUNG
2. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3. Facebook Messenger:  http://m.me/samsungsupport
4. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
^Michelle









