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Customer Ratings & Reviews

Your price for this item is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1069 reviews

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Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 5.9 cu. ft. Freestanding Electric Range for its ease of use, fast heating capabilities, and attractive design. Many appreciate the oven's self-cleaning feature and the overall performance, while also noting the competitive price point. However, some users find the cooktop challenging to clean and have expressed concerns about the timer's functionality and the durability of certain components. The glass top's susceptibility to staining is another recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,069 reviews
  • Rated 3 out of 5 stars

    Oven

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow baking time and dies not clean up well but it dies the job,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DeeDee! I have a couple things I believe can help you with this. First, I have this link (https://bit.ly/2OJUfd0) that can improve the cooking performance of your oven. I also have these 2 links (https://bit.ly/38usewU) and (https://bit.ly/2OJUnt0) that have the best ways to clean the oven and cooktop respectively. ^Jecca Samsung

  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for only a little over 3 months. The cook top started to bubble up!!! i have NEVER seen this in my life, and have had cook tops like this before. The warranty doesn't cover it because its "cosmetic". Which is garbage, the top is obviously faulty. When i tried to ask customer support what could cause the bubbling they were absolutely worthless and could not tell me enough how NOT covered by warranty the problem was. Even though that was not my question, my question was what could cause the bubbling. Don't waste your time or money. I have had many samsung products and this will be the last. We have had problems with other samsung appliances as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us, james. Samsung is always looking for ways to improve our products and reviews like yours show us areas of growth potential. ^Lo Samsung

  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty standard electric range with a fair amount of space. Good low end model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i exoected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top is not easy to keep clean and the oven doest com things even

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have to keep adjusting oven temp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with oven temp off and can only adjust 30 degrees.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung understands your frustration with this, Kstone. Here is a link that will help calibrate the oven temperature to your liking (http://bit.ly/32c5j3r). We hope you find it beneficial. ^Lo Samsung

  • Rated 3 out of 5 stars

    Nice looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove was good but the quality was lacking in the durability.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us, srgvaz. We value your opinion and are proud to have you as part of the Samsung family. ^Lo Samsung

  • Rated 3 out of 5 stars

    Fit as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used for simple cooking so far. Works fine and fits well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oven and stovetop not maintaining accurate temps

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been incredibly disappointed in this oven from the start. I had the same one previously, and I thought its flaws were from being older, so instead of getting it repaired, I purchased a new one. It has never maintained an accurate temperature, and the burners do not maintain heat either, so it is difficult for water to come to a boil and then maintain a boil. It makes it nearly impossible for me to do any kind of baking of cookies or cakes with the wacky temperature changes that occur. I will never buy another Samsung appliance, as I have been equally as disappointed in a refrigerator I purchased, which has had many issues. Not sure what's going on with Samsung, but not acceptable!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use it yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it recently and dint use it yet. Looks good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Must have a lot of time on your hands to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true fan of Samsung products, however... this one missed the mark. It takes about 20 minutes for the oven to preheat, the front burners have the 'fast boil' option which does not stay on. It heats then turns off, heats then turns off over and over. Not sure what part of fast boil that pertains to. Both large burners are on the front, would have preferred to have one small, one large on back and front of the stove top. The bottom storage drawer is so narrow it will not accommodate the lids for pans. Very disappointed and stuck with my purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, Nana6, for sharing your thoughts and opinions about this refrigerator. Your feedback is very important to us. ^Jecca Samsung

  • Rated 3 out of 5 stars

    good one but bestbuy.com offered a cheaper one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good one but bestbuy.com offered a cheaper one. I could not price match.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for baking not broiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven and stove good broiler not doesn't get real hot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range looks great but I was very disappointed. I'm used to great product from Samsung in electronics and didn't expect such a letdown. Buttons are hard to push, it takes longer to cook in the oven, uneven heating on the stove top....I'm debating returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Schatz, I don't want you to be disappointed! I want to help you love your new Samsung range. Cooktop temperatures can vary and this link: https://bit.ly/2pJR70Q will take you through the possible causes, and explain what to do next. If that doesn't solve the issue, you can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8, or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138496827. Thank you for reaching out! ^Mae Samsung

  • Cons mentioned:
    Glass top

    Rated 1 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely surprised on how easy the glass top scratches. After using it just once it looked like the 8 year old GE that it replaced. Worthless glass coating. Not Happy at All.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned for a GE model

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung falls short with stove. We tried 2 different Samsung stoves, they both died. Went with a GE stove and have had no issues at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk Cooktop melts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Cheaply built. Took a cooked sheet out the office placed it on the top of the stove top and it melted. Didn’t know you could put hot things on a stove. Best Buy wouldn’t stand behind their product, either would Samsung. Really disappointed I just bought this. I was going to replace all the appliances with Samsung not anymore. If you do buy this junk buy the warranty from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top is a pain to keep it clean. There is no light indication of which burner is on. After a couple of weeks one burner die. The warranty applied but I needed to deal with the hassle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top got all scratched since day one, i hAve top cleaner and it doesnt work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Matrakita! Thank you for providing your feedback. Please know that your review does not go unnoticed and we value your opinion. Thanks you for being the best part of Samsung. ^Nic. Samsung

  • Cons mentioned:
    Cooktop

    Rated 1 out of 5 stars

    Had to return to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I bought geek squad protection. Nice oven, may have had problem because I purchased a floor model out of the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Surface problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I expected the surface to be more resistant than it is. Scratches very easy.

    No, I would not recommend this to a friend