Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2078 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 50" Class 4K Ultra HD TV for its exceptional picture quality and user-friendly setup process. Many users also appreciate the great value for the price. While some users have concerns about the remote control's usability and the sound quality, the overall positive feedback suggests that this TV meets the expectations of most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,078 reviews
  • Rated 4 out of 5 stars

    Perfect size for rec room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, but hate the remote. Now we have three remotes to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and the people were helpful. not as good as my Panasonic plasma.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great toolbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the toolbar at the bottom. The toolbar helps navigate faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, and comes with a glowing recommendation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV. Set up was no problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Samsung TV I've owned. Liked them all. Love the voice recognition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would purchase this again if i needed to i recommend this TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No writing on the remote control makes it very difficult to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my tv and Apple TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and I had my tv and Apple TV within 1 hour!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - easy to assemble and set up. We have the same tv as 40"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture, has trouble with recognizing other

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it wants to hook up to my Klipsch audio system, and sometimes it doesn't even recognize it. It's not a problem with the Klipsch, it's a problem with the TV. Samsung Service says it must be something with the audio system, of course they're not going to admit a problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV might be excellent but not for SD & HD channels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV might be excellent for UHD-HDR channels but as I am watching international channels which are a mix of 80% Standard channels & 20% HD channels, the screen resolution is not natural colors and doesn't look lifelike, also picture quality is not sharp & lots of blurring effect are there. I order to get 50" TV as per my mix channels, I became the member of "Consumer Report" & I order the model suggested by CR and also set up all settings as per CR suggestions, but still the picture quality is worse. Matter of fact, my very old Philps TV is much better than this new advanced TV. I am thinking to return the TV & take help of Best-Buy team about proper selection of TV as per my mix SD-HD channels. I like about Best-Buy is for very compititive price & great support for customers.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
      HDMI cables are recommended for optimal HD viewing.
      As for optimal SD viewing, you can try adjusting the cable or satellite box's video output resolution to 1080i or 720p, and it may help improve the picture quality.

      Please contact us for assistance with image quality adjustments tailored to your preferred viewing experience via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all, I hate doing reviews right after I buy something

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience and great service in the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect tv for a great price!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Samsung tv has great picture for a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung make a great product it works great with my apple tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pixilation issue with ATT cable and Comcast cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can finally read the small text

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the TV is great. Great deal for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv at great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 day deal was sent to me and I bought the tv for my dad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV the remote is not worth extra money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. Not easy to figure out Samsung info to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job just like most Samsung products. No complaints

    I would recommend this to a friend