Customer Ratings & Reviews
- Model:
- UN50MU6300FXZA
- |
- SKU:
- 5762002
Customer reviews
Rating 4.7 out of 5 stars with 2078 reviews
(2,078 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class 4K Ultra HD TV for its exceptional picture quality and user-friendly setup process. Many users also appreciate the great value for the price. While some users have concerns about the remote control's usability and the sound quality, the overall positive feedback suggests that this TV meets the expectations of most customers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love Samsung and this TV is no different.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an affordable entry into 4k this TV is a must buy.
I would recommend this to a friendRated 4 out of 5 stars
Nice screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The apps available are the best thing about this TV.
I would recommend this to a friendRated 4 out of 5 stars
Great 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 4k Samsung TV and I am in love with it.
I would recommend this to a friendRated 4 out of 5 stars
Excellent tv for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this tv and service was awesome!! Try it.
I would recommend this to a friendRated 1 out of 5 stars
Faulty TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this TV because it would not work properly. Had excellent end to problem. New TV! to replace old. Good for BEST BUY!!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Snooky,
Thank you for your review on this Samsung 50" Class MU6300 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
Rated 4 out of 5 stars
I like it over all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish it had a zoom feature otherwise it's a good tv
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv but expensive, still learning how to use it
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, reliable for the price. Does the job.
I would recommend this to a friendRated 2 out of 5 stars
Black Friday Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this black friday special and we were less than happy with it. First of all the normal picture what not satisfactory compared to another Samsung we still have. We had to use that as a standard. We also found that being a black Friday special there was things taken out to make the price lower. Seems adjustments we could not do on the tv and could not connect speakers to the tv. The sound was good. We opted to go higher to a better tv. First we tried a SONY and that was returned. Bad picture and terrible sound. Then we went to the 8000 series, the highest for the smart tv in Samsung. Finally we were happy with picture and sound and adjustments. It was difficult but we are happy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent TV for the price.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had at any given time 5 Samsung Smart TV’s between office and home. This one has the worst picture of them all. It’s not bad but when you compare to newer TV’s the difference is easily noticeable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad color I would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad color I would not recommend everything is green I've tried with the color enhancement it doesn't work for the money I spent I'm very disappointed Best Buy was excellent in their delivery the TV is a piece of junk
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Exnavysailor69,
Thank you for purchasing the Samsung 50" Class MU6300 4K UHD TV and for sharing your user experience. I am sorry to hear that you are not entirely happy with color performance.
This model features our 4K Color Drive and 4K HDR Pro to deliver a wide range of vibrant, pure hues and impressive contrast levels.
Thank you for purchasing the Samsung 50" Class MU6300 4K UHD TV and for sharing your user experience. I am sorry to hear that you are not entirely happy with color performance.
This model features our 4K Color Drive and 4K HDR Pro to deliver a wide range of vibrant, pure hues and impressive contrast levels.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
Rated 3 out of 5 stars
So far, so good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my mom for Christmas... So far she hasn't had any problems but I recently had a Samsung TV go out with the "black screen" Samsung dillema... I replaced it with a Sony...
No, I would not recommend this to a friendRated 3 out of 5 stars
Seemed great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't hate this TV. But the volume and the picture quality weren't what I had expected. I had to return and exchange for something else. Not a bad TV but not the quality I expected.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
- Cons mentioned:Viewing angle
Rated 2 out of 5 stars
Side view washed out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking at the TV straight on it looks okay....Looking at the picture from the side it is all washed out.
No, I would not recommend this to a friend Rated 3 out of 5 stars
So so picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 4K TV and thought picture quality would have been better than our 10 yr old Samsung 45” but so far not that impressed.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 43" Class MU6300 4K UHD TV and for sharing your user experience. I am sorry to hear that you are not entirely happy with color performance.
This model features our 4K Color Drive and 4K HDR Pro to deliver a wide range of vibrant, pure hues and impressive contrast levels.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Ambassador
Rated 3 out of 5 stars
Good mid price tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance at a reasonable price. Only problem is the tv sound is very poor and requires a supplemental sound system.
I would recommend this to a friendRated 3 out of 5 stars
Tv color not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My other Samsung TVs have much better color and resolution than this one. Would not recommend this model to a friend.
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn’t last 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a secondary tv in our home. Disappointed it didn’t last 3 years.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great 4K Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The voice recognition on the remote is very accurate love the quality of the video very bright and clear
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want an inexpensive smart TV for the kids playroom and this one was open box and very affordable.
I would recommend this to a friend




