Customer Ratings & Reviews
- Model:
- UN50MU6300FXZA
- SKU:
- 5762002
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class 4K Ultra HD TV for its exceptional picture quality and user-friendly setup process. Many users also appreciate the great value for the price. While some users have concerns about the remote control's usability and the sound quality, the overall positive feedback suggests that this TV meets the expectations of most customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Great quality and sound! Will purchase again!
I would recommend this to a friend 5 Years and still going strong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years later and still going strong. Small 3" by 2" blob of pixels that are slightly discolored at the bottom right of the screen. The speed of navigating around the TV settings is not what it used to be but it still has some pep to it. Well worth the money
I would recommend this to a friend- Pros mentioned:Picture quality
ok tv BUT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you do not care about watching netflex then its an ok tv , bought it netflex does not work and everytime I try to turn netflex on it turns my whole internet off had to reset my router few times I found out that this issue is been going on for a while and samsung is not doing anything about it , returning it and getting another smart tv.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .mina
Thank you for purchasing the Samsung MU6300 4K TV. I am sorry to hear that you are experiencing issues with your Netflix app.
Please give us the opportunity to assist you by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Picture quality
Picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. I returned an LG for this TV. Easy setup Getting used to the plain remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good image is great quality but the WiFi doesn’t connect all time
I would recommend this to a friend Samsung 50" UN50MU6300FXZA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a certified excellent open box item. I do really like the TV, have not had any ad issues of yet. The only downfall that I see so far is the remote. It could have included more buttons for easier navigation.
I would recommend this to a friendGreat 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing 4k experience. The bad part is my TV had a 1" by 1 1/2" black spot in the lower right corner. Not only that, it would show "no signal" when trying to connect my ps4 to the TV and I used two different hdmi cords (one 4k and one normal). Now I must return this Tv. Good times.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .John,
Thank you for purchasing the Samsung Mu6300 4K Smart TV. I am sorry to hear that you are experiencing issues with the black spot and the connection to PS4.
Please give us the opportunity to help improve your experience by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
Garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A sales associate recommended Samsung to me stating it was "the best brand". Boy, was he wrong. I have only had this TV for 2 weeks and already having a major issue. The TV will randomly shut off by itself. I looked on several forums and found this is a common problem with Samsung TVs. Had I known this, I would have never purchased this tv. Also. The smart remote that comes with the TV is also garbage. There is NO way to fast forward or rewind any videos while using the You Tube app. This tv is going back. Save your money and buy another brand.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Dome, we understand the issue you are having with the TV. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
Terrible Internet Connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for the sole purpose of using it to play Netflix, Amazon Video, etc. and the apps rarely ever work and now my TV will not connect to the internet. Every other device I own works fine yet I constantly have to unplug this TV in an attempt to get it to work
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .televisionsadness,
Thank you for purchasing the Samsung MU6300 4K TV. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
-Samsung Ambassador
Dead pixels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get Samsung tvs and this is the first time it suffers from dead pixels, will exchange for a replacement, if it happens again I'll just keep my 1080 46 inch samsung tv... Dead pixels are a defective thing for screens.... Will update once I get a replacement..
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Manny1,
Thank you for purchasing the Samsung 50" Class MU6300 4K Smart TV and for bringing your concerns to our attention.
I apologize for the unfortunate experience you had with the pixel issue.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Ads
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has advertisements. Returned it the same day I bought it. Other than the ads, the picture is just so-so, not nearly as good as my 10 year old samsung set, and it sounds muffled. This is definitely a cheap set and for the first time in 20 years I’ll be buying a non samsung panel. Good job samsung, you lost a loyal customer because of this garbage.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .ronelliott,
Thank you for your review on this Samsung MU6300 UHD Smart TV. I am sorry that it did not work out for you.
Your customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.
-Samsung Ambassador.
Its 4K but my old 1080p had better picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV build quality is very nice, speakers are better than most. Has every feature you could ask for. BUT the picture quality on my Toshiba 1080p that was 4 years old was better. Both TVs running on FIOS but I am thinking the upscaling to 4K makes it very grainy and lots of gray it seems when watching 1080i. Blu-Ray looks great.
I would recommend this to a friend- Pros mentioned:Picture quality
Good for watching stuff but NOT FOR PS4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as I moved to a new place. I gave away my 55 inch Insignia and upgraded to this one. I do like the picture quality when I am watching movies, but I have trouble playing games with this TV. I thought my PS4 was the problem, so I went and bought a PS4 Pro since it supports 4K gaming. I play MLB the Show mostly, and the lag is STILL THERE. Playing baseball game with lags = malignant. I would not recommmend if you're buying this TV for gaming. Maybe I have not figured out how to tweak the settings properly..
No, I would not recommend this to a friend BEWARE: Has no headphone jack, nor RCA audio out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE: Has no headphone jack, nor RCA audio out jack. So I used the Digital Audial Out (which is fiber optic) and a fiber optic to RCA converter box that I use on a Panasonic TV, but the Digital Audio Out on this Samsung is defective, producing only static and garble. For the savings on a simple $5 audio out jack and the inconvenience of requiring the purchase of a $30 fiber optic to RCA converter box, I now have to go to the trouble of disassembling and returning the TV. For many elderly, a TV is worthless without being able to use headphones.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .DallasUser,
Thank you for purchasing and reviewing this Samsung MU6300 UHD Smart TV. We value your user feedback on headphone jack and will share it with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are also live on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Returning today, less than two weeks from purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. 10-days in, and the sound started to skip regularly. Could be a blip or last for several seconds. Gave Samsung chat system two tries to fix and they failed. Lots of bells and whistles don't matter when you cannot provide the basics of television that were conquered in the 1950s or earlier. Not Best Buy's fault, but buyer beware on this one. Don't be fooled by the showroom picture.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .TexasMike
Thank you for purchasing the Samsung MU6300 TV. I am sorry to hear that you are experiencing sound skipping issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Please do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to reconnect to your wifi every other day, most time it works but many times I have to unplug. Don't waste your money when they try to up sell you. This tv is awful.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Readme11111,
Thank you for purchasing the Samsung MU6300 4K TV. I am sorry to hear that you are experiencing issue with the WiFi connection.
Please give us the opportunity to assist you by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big disappointment! Very poor picture. Looks like all shows or movies were shot in the dark. Sound is not good either. You have to make it really loud to understand what you’re watching or cc it. This is going back. I will return to Sony.
No, I would not recommend this to a friendOnly will drive one audio output
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need to have head phones and speakers working at the same time this TV will not do it. Hearing impaired beware.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing and reviewing this Samsung 50" Class MU6300 4K TV. We value your user feedback on the headphone jack and will share it with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are also live on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador