Customer Ratings & Reviews
- Model:
- UN50MU6300FXZA
- |
- SKU:
- 5762002
Customer reviews
Rating 4.7 out of 5 stars with 2078 reviews
(2,078 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class 4K Ultra HD TV for its exceptional picture quality and user-friendly setup process. Many users also appreciate the great value for the price. While some users have concerns about the remote control's usability and the sound quality, the overall positive feedback suggests that this TV meets the expectations of most customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good all the way around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a insurance replacement and I happy to say that I’m glad thatwhen for the upgrade. The clarity and sound is great. Our dog doesn’t like the sound. Lol her leaves when it’s movie time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wanted to upgrade all my TV's to 4k this was a perfect size for bedroom. the picture looks great and was the perfect size. all my TV's are Samsung love the menu and how easy it is to navigate
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Was my first smart tv and it's so nice and fun to explore options. The picture is very crisp and clean and the sound without a sound bar is fantastic. Would highly recommend this product.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the picture on this TV is great. I replaced an older Samsung model TV. I didn't think 4K would be any different from the HD tv I had but I was wrong. I would not buy anything but Samsung. I do wish the sound was a better quality but it works fine with the Samsung sound system I have.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Qualifies only as a Basic Smart TV-
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its my first 4k HD TV, had great expectations, but would say had turned out to be basic viewing experience apart from that it provides the standard smart tv features. The picture quality is not that great, not much options to enhance the picture aswell. The software has hanged couple of times, and had to do reset twice in last 6 months. The internet browser sucks, completely unusable, can't read the text displayed neither displays any images. The sound is good at lower levels , at higer levels its not that loud and clear as would expect based on the good sound at the lower level. Was ok to spend $700 considering was a new model, but the price sliced by $200+ in 3 months :-(. Would recommend to spend a $100 more to buy a higher model.I has to buy one urgently as my old TV broke.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Beautiful picture, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, this television was very easy to set up and has a beautiful picture quality. Very clear, very crisp. However my biggest complaint is that if you are not looking at the screen absolutely straight on, the picture quality is awful - it looks completely washed out. Had I known this, I may not have purchased this TV. It may also be the way TVs are made now - my old Visio flat screen (6 yrs old) didn't have any issue with viewing off-angle.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. We received a different one for our wedding. It wound up having a dysfunction... brought it back and decided on this one. We love it and the picture is great!
I would recommend this to a friend Rated 4 out of 5 stars
Good tv for a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process of purchasing was good. A couple of associates approached me offering me help. Not bad
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV I wanted to get something in a brand new style and 4K was it. It took some getting used to how a 4K TV looks but I love it now it has beautiful picture and sound quality.
I would recommend this to a friend Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had for a few weeks but no issues at all. Remote takes a little getting used to. Set up was a piece of cake. Handshake to DIRECTV was immediate. Much better than prior generation Samsung.
I would recommend this to a friendRated 4 out of 5 stars
GOOD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the kids bedroom. I would not purchase it for a living room tv, but it does the job.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Nice picture. But doesn't stay connected to the WiFi.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Issues,
Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issue with the WiFi connection.
Here are some tips that may help with the WiFi issue:
Position your wireless router, modem router, or access point in a central location. Avoid
putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength. Place the
repeater halfway between your wireless router and your TV.
The most common wireless technology, 802.11g (wireless-G), operates at a frequency of
2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby
monitors, garage doors, and other wireless devices. Reduce interference by not using
or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that
communicate via the 5.0 GHz frequency.
I hope this helps to solve your problem.
If you need further assistance, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love Samsung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful 2nd TV that we have purchased! I enjoy the quality of Samsung's picture and sound. This was a perfect size set for our house. Don't hesitate to buy Samsung! Great product!
I would recommend this to a friend Rated 5 out of 5 stars
Really Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv actually set itself up. It recognized all of my other devices. My phone, cable box, internet, even transfered over my Google account information when I authorized it to sync.
I would recommend this to a friend- Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great quality for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing display and smart tv options are easy to navigate. Able to connect to Netflix, amazon using integral apps via wifi. Sound quality decent but using a sound bar since I had one already.
I would recommend this to a friend Rated 4 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love having a smart TV though we were worried we wouldn’t understand how to use it (but it is easy). The only thing we do not like is that the voice and lips become out of sync after about an hour. Turning the TV off and then back on corrects it - until it happens again.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to set up with no help and the picture is good. I do notice in the light that the picture is unclear from the side but I knew that was a possibility from reading the reviews.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t believe the difference of the quality of the 4K over the HD tv that I had. The picture quality of the 4K over HD was absolutely amazing. The color quality was outstanding
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it about 6 months, it has been doing really well. The only thing I don’t like is that the tv sound is really low so I had to purchase a sound bar to go with it. So having to use an extra remote is a little annoying. But the picture and tv overall is very good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
good deal on a great samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great Samsung TV. I now have 2. Great picture and sound at a sale price that was matched plus no interest payments. Still playing around with all features, but so far so good.
I would recommend this to a friend




