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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 50" Class 4K Ultra HD TV for its exceptional picture quality and user-friendly setup process. Many users also appreciate the great value for the price. While some users have concerns about the remote control's usability and the sound quality, the overall positive feedback suggests that this TV meets the expectations of most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,078 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints! Sound and picture are great and I love all the apps the tv comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    UHD 4K Utra Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 50 inch tv and it is an awesome tv. the picture is really cleared and I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV with all the details. Picture is crisp and definitely a yes for all potential buyers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great tv. Decently lightweight to carry and has great picture and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the money, I liked it so much I got another Samsung 4k T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our very first ever smart tv, love it, crystal clear picture and sound. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Samsung products. The TV's are the BEST! Great picture and love the features.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bonus was the Mic in the remote ,perfect for my husband ,he can just tell it what to do .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my 5o inch screen plus the 4 k is great just wish there were more programs in rk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product-- Excellent, Great features, voice activated I would say you would love this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and was lucky enough to find a open box that was significantly reduced in price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great. Easily toggle between Netflix, tv, YouTube, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this tv. Great for watching games and videos games as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent and is very colorful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television. Great image, great features. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the TV so far. It is easy to learn to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and easy setup My bose speaker is conected via bluetooth, so no less wires

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K has an awesome picture and the sound from the speakers is very very clear and liud

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved it since she could access/connect to all her favorites, Netflix and iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do NOT buy if you need Component & Composite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is nice, if you want to buy into Samsung's smart features and only want to hook up HDMI devices. But the analog inputs are VERY hokey--2 headphone adapters to break out the component (Green Blue and Red cables), composite (old school yellow cable), and the red and white audio cables. If you are using these analogs--say for an old game system, or security camera, or whatever--the input switching is basically useless. The TV comes with little to no documentation and the support from Samsung is the most frustrating outsourced call center experience I've had in a while.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Chris,

      Thank you for purchasing and reviewing this Samsung 4K TV.
      I am sorry that you are not completely happy with the user experience.

      Here is the link to the downloadable eManual that include detailed step-by-step guide:
      http://downloadcenter.samsung.com/content/UM/201708/20170823101811096/ENG_US_KTMATSCL-3.0.3.pdf
      I hope this eManual provides information for a better user experience.

      Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung