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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the 50" Class 4K Ultra HD TV for its exceptional picture quality and user-friendly setup process. Many users also appreciate the great value for the price. While some users have concerns about the remote control's usability and the sound quality, the overall positive feedback suggests that this TV meets the expectations of most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,078 reviews
  • Rated 3 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my product always purchase Samsung brand thank you best buy

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung 50" Class MU6300 Smart TV. I am glad that you are happy with the viewing experience.
      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsungs are best for TVs in my opinion. I bought this entry-level model for my folks, and it great. The remote control is similar to firestick remote, so they are not use it that style. Brightness is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great for a basic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing out of the ordinary can be a little cheaper for what you get,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great TV for someone who isn't tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many Samsung products and my previous TV was Samsung. The only reason I upgraded to this model was for the wifi capability. It is a great TV and I like the stand takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 1 out of 5 stars

    Do not buy if you like watching action events.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was easy. The picture is sharp and clear for almost everything. WHEN THE ACTION INCREASES THE MOTION BLUR IS SO BAD THAT IT MAKES YOU DIZZY. I tried to watch a couple sports gamed but after a couple minutes I had to turn it off. Don't believe the 120 rate.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      ActionWatcher

      Thank you for your review of this Samsung MU6300 TV.
      I am sorry to see that you are experiencing motion blur issue. You can try adjusting the judder control on your TV until you find a satisfactory setting.
      To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.

      For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great tv and picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the instruction manuals that came with the various controllers. Especially with the sound bar controller and the tv remote controller. There are questions I have for them that are not covered and still not solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my master BR TV; I have purchased other brand once & was disappointed in picture quality; so went back same night and got Samsung replacement & never left Samsung again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, AMAZING customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and was very satisfied with the price but before we opened it we decided to return it and upgrade to the next larger size… The exchange was so easy and hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4k Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit when I first purchased a TV I went with the Hisense, but we returned it because of poor picture quality and got this Samsung TV which has exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far Exceeds Expectations

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another Smart 4K HDTV (another brand) and this far exceeds the other TV. I think the best way to describe it is... It's just smarter. My mother uses it... and that says alot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received tv via delivery service. Left out by a "tree!"Picture is not as great as the reviews. Returned and exchanged for same. Still so so. Purchased an HDMI cable to help improve clarity. Nope! Still the same. We do not recommend this tv. Feel it was a waste of money.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Doodles,

      Thank you for purchasing the Samsung MU6300 4K UHD TV and for sharing your user experience. I am sorry to hear that you are not completely satisfied with the image quality.

      In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
      HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
      The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.

      Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Awe Struck by Excellent Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best UHD 4K TV on the market. The picture resolution is like being in a movie theater. Watching TV and Movies is surreal because you feel like your on the set of a TV or Movie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV. back lighting Array for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV after checking prices and reviews from several source. Samsung is usually my first choice but the price compared to other comparable models that perform very well usually wins out. In this case I was very happy to be able to pick this this one up. THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV the directions could be more clear and in print rather than having to find them on the tv. Directions are in the TV app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted our Best Buy rep and this process was a piece of cake. Recommended the TVs we needed to buy and they were in hand within a week. Another great experience with Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv. Great price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my t.v. on black Friday for a great price.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Elmo,

      Thank you for purchasing this Samsung MU6300 UHD Smart TV. I am glad that you are happy with the viewing experience.
      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    TV is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family room tv. This tv offers so many options, 3 HDMI ports, Built in apps, auto detection of whatever you have connected (i.e PlayStation , cable box, computer).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, however I encountered a few problems getting the home screen to stay up. This caused some difficulty in teaching my grandma. Otherwise, great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the storage I need!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer with a lot of storage and this computer met all my needs! It's super quick, has a beautiful display and the touch bar is a great added feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what my father in law was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with all of his ?'s! He is 84 yrs. old and trying to cope with the changes of electronics, tv's, etc. They were very patient and helpful!

    I would recommend this to a friend