Customer Ratings & Reviews
- Model:
- UN50RU7100FXZA
- SKU:
- 6323733
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 50" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, calling it "amazing" and praising its "great" quality. Many also appreciate its easy setup and simple remote, as well as its affordable price. However, some customers have expressed dissatisfaction with the remote control and the limited viewing angle.
This summary was generated by AI based on customer reviews.
Not a fan.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has had some good products and then some bad. The picture was grainy and trying to adjust it wasn’t easy. The sound quality was to bad.
No, I would not recommend this to a friendGreat product but can't connect blutooth devices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though i found this product good but i didn't expect that it doesn't connect bluetooth devices otherthan LG & Samsung even it has blutooth.
I would recommend this to a friendOk but!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my rental property. I wanted an easy TV that anyone could use. Based on the recommendation from the in store rep I bought this TV. As soon as I hooked it up, I was amazed on how dark the picture was. After installation I went back to the store and the supervisor was very helpful on making adjustments to improve the picture. I would still not recommend this TV and would have returned it if not for the circumstances.
No, I would not recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i always prefer to buy samsung TV as it lasts for long duration. The one of the advantage of the these product is coming with Smart Remote.
I would recommend this to a friendTwitchy newer models are faster and smarter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless all the conditions are absolutely perfect have a signal strength is very very high, this TV just isn’t very smart.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Poor upscaling quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks great for 4k movies nice streaming speed and quality but very very poor TV quality the up scaling is very poor regular hd cable looks very bad I have a very high end 1080p with 240 hrz tv that blows it out the water 4k or not
No, I would not recommend this to a friend Good TV, but lacks an easy to use SLEEP TIMER.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of an easy to use sleep timer button on a TV that will be used in the bedroom is frustrating. I would return the TV if I could.
No, I would not recommend this to a friendIts a great tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv but i had to exchange it because I was having trouble connecting with my phone once exchange it worked good
I would recommend this to a friendCheap.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get what you pay. Tv was cheap and so was everything about it.
No, I would not recommend this to a friendHate the marketing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works well. Smart apps are good. Hate the marketing and forcing Samsung channels all the time. Just stop.
I would recommend this to a friendNot unhappy but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My feeling is that I liked my 6 series from 5 yrs ago much better that this 7series. Just my personal opinion.
No, I would not recommend this to a friendTV doesn’t stream the apps as nicely as I would li
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv doesnt seem to pick up my home signal as well as my phone or laptops. Have to keep unplugging and start over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Crashkong,
We apologize for the inconveniences you have had with your WiFi connection.
Samsung is aware of the issue and has been working on a solution. Once it is available, a firmware update will be released to remedy this issue.
Meanwhile, we recommend to reboot your TV as a temporary fix.
Please unplug TV’s power cord and re-plug in, or press power button on the remote, hold power button 5+ sec to restart the TV.
If the WiFi connection issue persists, please contact Samsung TV Support for assistance:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Thank you for your patience and for choosing Samsung.
- Samsung Ambassador
- Cons mentioned:Viewing angle
Can only be viewed from straight in front of it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For any viewing angle greater than 30 degrees from front and center, the picture is greatly degraded. It is so bad that I returned the TV.
No, I would not recommend this to a friend The tv won’t turn on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv and within the first week I noticed random picture cutting in and out. I Only have about 1 hour of tv time daily and didn’t think much of it. Went to turn on tv today with remote and tv power button and nothing comes on. Only blinking red light at power button. Unplugged and waited and plugged in and tv still will not come on. Only blinking red light I WOULD NOT RECOMMEND THIS TV!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tony,
I am very sorry to hear that you are not able to turn on your TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my apologies for the inconvenience and disappointment you had.
We look forward to hearing from you and assisting you with satisfactory solutions.
- Samsung Ambassador
- Cons mentioned:Volume
Can’t turn off auto play of advertising
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV always, no matter what, starts at a loud volume showing steamed content I don’t want. Often it’s adds for things I’d have to pay extra for. Also, can’t opt out of data collection, Samsung gets to know everything about you. I’d return it if I could, I would have never bought it if I’d known.
No, I would not recommend this to a friend Good TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price just not so happy cuz he didn't work good with my google smart home
I would recommend this to a friendservice was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.however, I am not happy with the quality of the picture. my previous tv had a much better picture.
No, I would not recommend this to a friendsamsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok picture. does not handle "black/grey" very well. pictures tend to be dark
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Having sound problems.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio goes out on you . Geek squad has had to come out.
No, I would not recommend this to a friend Terrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry but I have to tell you the truth about my situation and experience with bestbuy they suck and they have lost me and my family as customers we bought this TV and it was a open box special and I was assured that it came with everything but the booklet that was short lived lie I ended up with a soundbar remote control which did not work the TV then three trips to the store and then we ended up getting a new one but they gave us a generic remote and all the features and functionality did not work so they were trying to get over on us again and then I had to reach out to corporate to get the right remote control there customer support is terrible and I would recommend that you by the TV somewhere else
No, I would not recommend this to a friend