Customer Ratings & Reviews
- Model:
- UN50RU7100FXZA
- SKU:
- 6323733
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 50" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, calling it "amazing" and praising its "great" quality. Many also appreciate its easy setup and simple remote, as well as its affordable price. However, some customers have expressed dissatisfaction with the remote control and the limited viewing angle.
This summary was generated by AI based on customer reviews.
Very disappointed in both the product and service.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has problems with the sound cutting out. Customer service with Samsung tried various things which didn't help so after about 30 days the Geek Squad replaced a board. I'm still having the same problem i have two other Samsung T.V.s that work fine I'm very disappointed.
No, I would not recommend this to a friendFar color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not please with this tv at all not a good picture sound is lousy
No, I would not recommend this to a friendSlow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is very slow. I bought it primarily to use in my workout room to cast my Peleton screen and other exercise episodes from my smart devices. By the time The TV connects, if at all, I’ve made the decision not to use the TV.
No, I would not recommend this to a friendGreat for 9 months..............
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for my bedroom and it's worked great for 9 months. Turned it off two days ago and NOTHING. No picture, no sound, nothing. I'll update the review when I see if the warranty covers anything at all.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Perfect TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV back in 2019. By far one of the best purchases I've made in my life. I love this TV, perfect size for my bedroom, perfect for playing video games on as well as watch TV and movies. Image is clear and shard, video games perform wonderfully on it. Very low input lag makes gaming feel snappy and very responsive. I don't remember how the speakers are as I added a bose sound bar a couple years back, but I don't think they were horrible. I love this TV and don't plan on replacing it any time in the foreseeable future.
I would recommend this to a friend Don’t like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best tv. Fake 4k. Hard to see dark scenes in movies.
No, I would not recommend this to a friendTerrible product buy Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy terrible product. After 15 months TV screen delvelops black out spots and manufacturer will not correct without your paying out pocket!
No, I would not recommend this to a friendMuch better options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this again. Better options out there Picture is ok, and mounting directions are not acceptable
No, I would not recommend this to a friendNot what I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. What I don't like from Bestbuy is that I can't make payments in the store with my debit card.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Best Samsung TV yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv so far! We have several brands of tvs but prefer the Samsung for sure. This one has amazing quality that continues to surprise us through the years
I would recommend this to a friend 15 month life.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I know why so cheap. Dead after only 15 months.
No, I would not recommend this to a friendJust quit working and went black. Would not turn b
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product and support sucks the tv just stopped working
No, I would not recommend this to a friendStinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your return policy stinks and I will never return to Best Buy
No, I would not recommend this to a friendI love Samsung TVs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All TVs in my house are Samsung’s .love the design and features !
I would recommend this to a friendFor a TX that the remote don't even works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for a TV. And I can NOT get the TV to work. Sad
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best tv I’ve owned, terrific partner for my PS5, makes my games look amazing in the 60fps. I use a soundbar, so my sound rating is kind of irrelevant. Always get a sound bar or additional sound system, especially if you’re a sound snob like myself.
I would recommend this to a friend Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture when not viewing the screen straight on
No, I would not recommend this to a friendTraded it in for a 55 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None sent back for 55 inch TV Wrong size for me Good store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike2617,
Thank you for your purchase of this Samsung RU7100 TV.
I hope you enjoy the 55inch.
Should you need further assistance with features or product usage (such as setting adjustments), please reach out to Samsung Support and an agent will gladly assist you. You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Samsung Ambassador
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is not working properly. I am truly disappointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vlad,
I am sorry that issues developed with your RU7100 TV.
So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:)
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Ambassador
- Pros mentioned:Picture quality
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is great good price and volume range is excellent
I would recommend this to a friend