Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Love my Samsungs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, little left to be desired as far as sound quality goes. But that is to be expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 50 TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my new TV. It fits perfect in my living room. I'm very happy with the screen size and beautiful picture!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung #2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for a master bedroom. It has good picture quality and the screen size is a plus for the size of the bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Too dark for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image on this tv was great...as long as it was scene of the outdoors or a bright indoor scene. Anything else was dark, sometimes so much that it was as if I had turned the tv off and was staring at a mostly black image. I adjusted all of the picture controls several times, but couldn't get it to brighten. Eventually, I returned the tv and bought a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi leah!
Thank you for your review of the Samsung AU8000 Crystal UHD TV and for your review. Your experience with the brightness is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works wonderful the picture is clear I enjoy watching this tv the colors are unbelievable .
I would recommend this to a friend - Pros mentioned:Picture quality
New Samsung 55 inch and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Samsung 55 inch and Geek Squad custom installation. Purchasing annual subscription to Total Tech Support so worth it thus far !
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Love Samsung products. Not as great as the Q series but a close competitor.
I would recommend this to a friend - Pros mentioned:Ease of use
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was easy to set up and learn to use. Would but it or similar again
I would recommend this to a friend - Pros mentioned:Picture quality
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the value I love the picture for the price it’s nice for watching movies in dark environment in the bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for parents. Was easy to set up and they have had no problem learning how to use it. Great picture quality too.
I would recommend this to a friend - Pros mentioned:Picture quality
SAMSUNG SMART TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture has excellent quality. There were definitely more affordable options but the quality of this tv is worth the extra expense.
I would recommend this to a friend - Pros mentioned:Picture quality
Love Samsung TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright, beautiful colors with deep blacks and brilliant whites all in a very sharp picture.
I would recommend this to a friend - Pros mentioned:Picture quality
TV Time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not be happier with this tv. It's everything we wanted for our guest room. Excellent sound and picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice TV . Perfect for my guest bedroom . Tv is vivid and bright . Fits secure and sold on top of my entertainment center .
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 50” Samsung has great color and clarity. It’s amazing the improvements that are made year after year.
I would recommend this to a friend - Pros mentioned:Picture quality
Overall good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase not exactly all features I was looking for but decend picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value For Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Great addition to the den at a great price. Buy with confidence!
I would recommend this to a friend - Cons mentioned:Remote control
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Remote is too small and has limited function
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter and she loves it. She said it has great crisp pictures and the additional features are wonderful.
I would recommend this to a friend - Cons mentioned:Remote control
Not happy at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture went dark in random places. Only had it for a little over 1 year before everything started going down. The remote control malfunctioned somehow and caused the volume to go all the way to 100. I could no longer control the tv.
No, I would not recommend this to a friend