Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good T V
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Good clear reception. Great size. Good picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Noynick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, crisp picture, perfect size in my living room
I would recommend this to a friend Not bad for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty solid tv, the audio seems to have some weird sync issues Where one thing will be super quiet and another will be blazing loud but...maybe thetes just something i havent figured out yet. Otherwose great tv for the price
I would recommend this to a friend- Pros mentioned:Picture quality
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for our lives room! Great picture and easy to set up!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, price, picture and brand…BestBuy rocks!
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV! Excellent picture and display.
I would recommend this to a friend - Pros mentioned:Picture quality
Love the Samsung brand!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Love the Samsung brand. Worth every penny!!
I would recommend this to a friend - Pros mentioned:Picture quality
Love this tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this tv, easy to operate and a clear picture.
I would recommend this to a friend - Pros mentioned:Picture quality
excellent tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far it's been a good tv we have had no problems with it
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vivid picture, good clarity. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
My dream TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the high definition of the tv. I would buy it again.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Class 8000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great TV. We love it. It was easy to install and power up.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and picture is very clear. Slim in design as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. The price was pretty reasonable.
I would recommend this to a friend - Pros mentioned:Picture quality
Not a "Smart TV"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm learning fast that anything that puts Streaming ahead of actual cable/satellite TV is just a big mistake. Half the time I'm waiting for the menu to either respond or just go away. Granted it's less than 1 minute but it's irritating. Heaven help you if you use an "App" on this TV. I couldn't get either the COX controller to get me out of the app nor the Samsung controller. Finally got to the input device to get back to cable and then I couldn't get rid of the menus. Other than this extremely poor menu design picture quality is good. Samsung has finally improved the sound quality of their speakers as well but after this experience I probably won't buy another Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Delory!
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Also, you can disable Auto Run Smart Hub and Auto Run Last App to allow your TV to load straight to your external device without bringing up the menu. Navigate to Settings > General > Smart Features.
Should you need further assistance, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
cool tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv for rooms or living rooms its do perfect so dope
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Great picture. Good sound. 100% recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality TV. Super fast shipping from best buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 50 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time as promised and in good shape. Nice TV
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome, with such a crystal clear picture
I would recommend this to a friend