Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- |
- SKU:
- 6452997
Customer reviews
Rating 4.4 out of 5 stars with 1753 reviews
(1,753 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like all the other Samsungs purchased, it’s a great tv. Love the benefits of having a smart tv
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
bad remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.remote control never worked :/ very sad :(((((((((
I would recommend this to a friendBrand response from Samsung
Posted .Hi yourbaby,
Thank you for your review of Samsung’s AU8000 Crystal UHD TV and for sharing your experience with your remote not working. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope this helps, should you need further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Rated 1 out of 5 stars
Broke within 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for about a year. Then horizontal lines appeared across the screen. Now, it won't turn on at all. Just flashes and shuts down repeatedly. Stay far away from this TV.
No, I would not recommend this to a friendRated 4 out of 5 stars
Samsung 50" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is much better than our prior one which developed a hardware problem.
I would recommend this to a friendRated 5 out of 5 stars
Amazing TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV - graphics look great! The remote is very nice as well! So happy with this purchase
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product. Purchase was quick and simply and so was the setup when I got it home.
I would recommend this to a friendRated 1 out of 5 stars
stay away from Samsung product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply build. i Bought this tv June 6, 2022. After 1 year exactly, it stop working. The worse about it, i brought the total tech protection after i brought the tv, and just found out it is not covered. Such a waist of money.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was a breeze. Selected same day delivery and tv was delivered within a reasonable time.
I would recommend this to a friendRated 4 out of 5 stars
50 inch Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good quantity tv. Took a while to program and set up to use.
I would recommend this to a friendRated 5 out of 5 stars
Great staff!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very happy with all the purchases we have made at Best Buy. Best Buy's greatest asset is its staff.
I would recommend this to a friendRated 4 out of 5 stars
Bubbles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My leap into technology. I am still trying to get used to the new adventure.
I would recommend this to a friendRated 5 out of 5 stars
Great Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this affordle 4k HDR tv, works great. Connects to all my devices seamlessly
I would recommend this to a friendRated 5 out of 5 stars
Samsung 50 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my TV screen with a Samsung 50 inch. Enjoying it very much. Thannk you.
I would recommend this to a friendRated 4 out of 5 stars
TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. The sound quality is average but the overall vaue is terrific
I would recommend this to a friendRated 4 out of 5 stars
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, especially for the price. Sound is a bit quieter than I'm used to.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!. Samsung Televisions are attractive. I enjoy Samsung products.
I would recommend this to a friendRated 5 out of 5 stars
50"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would reccomend this tv if your looking for a 50", Samsung has the best products. Would buy again
I would recommend this to a friendRated 5 out of 5 stars
Great office TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Perfect formula office. The wall mount unit works perfectly with TV.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Nice clear picture. I have a smaller living room and it is perfect to watch.
I would recommend this to a friendRated 4 out of 5 stars
Smart tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv with smart features. Samsung built in airplay is a huge plus
I would recommend this to a friend















