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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1753 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,753 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! Great picture quality and durability!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture, sound, ease of installment, all great. 3 years and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret TV for the price can't go wrong with. Samsun.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love.this TV! Did not want to use the small remote that came with it. Had a 43 inch samsung only reason upgrade. It had a tiny red line in center of screen. Some times. Couldn't notice it. Googled if could use old samsung ir remotes with new version of a model. Said yes even if yours isn't listed going back to I think 2016! Well I like to triple check. YouTube had nothing. Samsung support at 15 minutes said no. But it does and does turn on and control volume with hdmi arch. But only hdmi cord that came with soundbar. Works superfast. Even with a remote 3.yr old! I couldn't be happier. And no not gonna spend nearly another $100 just for voice. Also if really really want. Can use smart things in samsung phone as a remote and can mirror phone. Also. If need extreme help samsung with your permission can remote log in to phones and tvs.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    none

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed the remotes have changed on Samsung TV's This version has a different remote from the one we bought last summer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new smart TV! The picture is lovely. I just wish the sound went louder without having to almost max out the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clear picture. Great sound and bigger than i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    50 inch Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture an TV. The audio wasn't the best. Had to buy a soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level 4K TV but no dedicated manual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good entry level LED 4K TV. It was easy to setup on the included stand as it was not mounted on the wall. Startup of the TV was easy and strait forward in the setup and connection. I could easily connect my satellite TV DVR and content. Getting the speakers to work was relatively hard. We had to buy a sound bar as a separate purchase (Samsung sound bar) and it was very hard to find the connection for the optical cable for the sound on the TV. The problem was made worse because Samsung does not have a separate users manual for this model but provides as a download from the internet a common users manual for all their TVs. It was cumbersome to find which features were available on our model TV. The TV is not very bright and others were brighter. Good depth of field and clarity. It was cheap of sale at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture clarity and how easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked good for a couple years but then it went totally out, black screen. Good thingI purchased the warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first the tv was amazing and we couldnt believe how good it was for the price. but after 2 years the tv broke (LED converter went & half of our tv is black) & the warranty is only for 1 year. the best buy associate said that these are the lowest rated quality tvs for Samsung :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few years ago and still working perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great quality TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV ever!!! Crystal clear quality picture!! Very easy setup all major apps already preinstalled. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to update my old Samsung which is in excellent condition really trust Samsung brand but with all the choices I had I was scared to make the wrong Decision. I’m so happy I went with this one it had good reviews for a reason picture quality is amazing and has the spectrum app available and many others. I saw people complaining about the sound mine is perfect just adjust the settings to your liking for picture quality and sound and your good. Super light and slim stand is super easy to put on no screws needed lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, small temote, easy to loose, have not tried the phone option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WILL NOT LAST OVER 2 YEARS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am exceptionally disappointed with my recent purchase of a Samsung 50” Crystal UHD 4K Smart TV. I purchased the TV in spring 2022 and approximately 14 months later, half the screen is dark and unable to be resolved by the recommended software troubleshooting instructions. I spent an hour discussing with the virtual tech support who was unable to offer clarity on the issue and instead said I would need to visit a service center - neither of which are within an hour commute without a personal vehicle. They also noted that the TV was no longer covered under the warranty. At the end of the virtual support conversation, they had the audacity i inquire whether I might be interested in purchasing another Samsung TV or Sound Bar. We opted to purchase Samsung as a higher quality product compared to similar and economic brands on the market. While recognizing it is typical for a warranty to cover a one year period, there is absolutely an expectation that a device should not need to be replaced annually. We use the device on evenings and weekends, have a temperature-controlled home, do not have kids, and haven’t moved homes since purchasing - in other words, there haven’t been any environmental or use factors to cause physical damage. After searching for more details regarding this issue, it is clear from the myriad tutorials that this issue with the tv is pervasive. Google searches suggest the LED strips have either burnt out or the soldered joints have come loose - both of which suggest unacceptable quality control. This is both irresponsible and unsustainable as a manufacturer. There is no reason an electronic device less than 2 years old should be in a landfill. I truly could not be more disappointed by this purchase or the lacking support provided. Unless other support is offered, I will never consider purchasing another device from Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Chromecast not built in this model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the TV. Picture is great and all of the apps are right there with all the other controls needed. The remote is simple and easy to use. The sound is lacking. Not able to use my google speakers without chromecast. It is not built in on this model. But for the price of the TV I can’t complain. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags sometimes but overall good for its money.One of the best for 500 and less

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Easy set up. Picture is great. Can’t go wrong for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend