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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1753 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,753 reviews
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, arrived exactly as described. Fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, for the price good choose for one of my rooms

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50" Samsung 8000 Series tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, this tv has exceeded what we expected. The picture is so lifelike that one visitor actually asked if we had 3D. Great purchase, time will tell as it ages how well it holds up, as we have had it about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    8000 series tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really good. The only thing I don't care about is all the steps you have to take to get to other things. I am getting used to it. My old tv was much simpler.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    More than worth the purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. My first smart TV. The color is outstanding. I don't know why I waited so long to purchase. I have been a long time Samsung customer. This is my first Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Samsung should be embarrassed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sound is like a 1965 transistor radio in a coffee tin. Remote is sub-basic. Connectors in back are so few, you might as well throw out all your existing devices. No manual. After 3 weeks of experimenting, we have a picture we can live with. Glad this is for my rental condo and people will only suffer for short stays. My LG and Vizio at my house are both like a Lexus compared to this junker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cheapo,

      Thank you for sharing your thoughts and detailed experience with the Samsung AU8000. We appreciate your feedback regarding the sound quality, available connections, and manual included with the TV. Your details will be shared with our product teams to help us deliver a world class product experience.

      To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode. You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings

      To assist you in the learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs > A Model Lineup.

      I hope these tips help you and your guests further enjoy your new Samsung TV. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Chrystal UHD 50” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV, it’s almost like being in the movie theater. Delivery was fast and I am a disabled veteran so the driver brought the TV in the house and put it right where I asked him to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sumsung 50” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have good pictures many channels on on internet. Only which the Closes Caption was center of the screen on bottom. This one are on the side of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Samsung 50 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung television. The quality of the tv is excellent. The sound and picture quality are great. I would definitely recommend this tv to family and friends.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Not user friendly at all. Remote is horrible. Setting up a tv these days should be simple and has been with the 3 others in the household but this one is not. Not easy way to add or switch from blue tooth headset to tv speakers. Even difficult to control volume. Terrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does it constantly disconnects from the internet & give you a hard time to reconnect!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok if you don't use it much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only lasted 18 months. Saved by geek squad ....................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Samsung 50”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness and clarity has been great! Would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive Smart TV- easy to set up and use. Samsung really makes consumer friendly products!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was amazing and beautiful until it wasn’t. I didn’t move it or anything and one day the screen just had lines thru it. Close to the two year mark of owning it. I never did anything to hurt it or even hardly move the dang thing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, happy with my purchase! Don’t care for the remote too much, but that’s not a dealbreaker at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    G-DAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking forward to a lot of hours watching tv. looks great in my man cave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I got this for my parents and they like how easy it is to use voice command.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a tv in the bedroom. Easy to mount in set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50” Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV purchase for our bedroom and installation by GeekSquad was awesome

    I would recommend this to a friend