Customer Ratings & Reviews
- Model:
- UN50CU8000FXZA
- SKU:
- 6537417
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, describing it as amazing, crisp, and crystal clear. They also appreciate the easy setup process, with many noting how quick and simple it was. The price point is seen as a major positive, with customers feeling they are getting great value for their money. While the sound quality is generally well-received, some users have expressed concerns about the volume not being loud enough.
This summary was generated by AI based on customer reviews.
Submitted Service Request
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I believe we will eventually like the new TV, it hasn't worked correctly, and we had to submit a service request. Its not yet fixed, and we are still not able to use it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user294952,
I am very sorry that you experienced issues with your CU8000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience.
Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor