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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1068 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and ease of use of the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also praise its affordability and straightforward setup process. While some find the remote control could be improved, the positive feedback on picture quality and user-friendliness outweighs this concern. The vibrant colors and lightweight design are additional features frequently highlighted by satisfied customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,068 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Controller stinks if another Samsung is nearby!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture, we bought 2 of them and I returned mine, husband kept his. There’s 2 things that just literally made me hate it. 1st is the tv interface and menu, I can get over that with an Apple TV or something, but the other was unacceptable. I use mine for my treadmill and my husband has his above his computer desk. My treadmill currently resides in the office. The tv remotes both control each other when in the same room. I tried a universal Logitech and that didn’t work. Then we read we could put black electrical tape over half of the ir sensor and that was a big pain!!!! So, mine went back and I went with an LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Footprint,

      I’m sorry to hear your remote affects other nearby Samsung TVs. Although the remote can’t be paired to a specific TV as it uses an IR signal, you can take advantage of the remote control function within the SmartThings app. If both TVs have been added to your SmartThings app on your tablet or mobile device, you can use the app to control each device individually.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Flat screen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. I could not be happier with this flat screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of Samsung‘s best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I have brought so far I have this in my son‘s room and it works perfectly good and a beautiful picture. I would recommend this TV to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with free channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv and the Samsung plus with free chanels is a great bonus. Love this picture and the brand. I would recommend and would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad I bought it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love my new television. The picture is great, and the speed with which it connects to my favorite sting services, YouTube, Netflix, Prime is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TVS - 50 INCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMASUNG TV 50 IN ( 2PCS) PICTURE SHARP & CLEAR, PLACED ORDER ON LINE HAD ITEM READY TO PICK UP VERY QUICKLY. PERFESSIONAL STAFF TO ANSWER ANY QUESTIONS HAVE.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Using it for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv. The color is nice for sure. I am using it for gaming and it made me games look so better. I would highly recommend. The only thing I didnt like was the sound quality is low. You will need a sound bar. My old samsung tvs didn't need one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv ,2nd one i have bought !would buy it again !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clearly the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love this TV!! I’m so glad that it fit where I wanted to mount it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung is the best…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It’s very easy to set up (you can choose to set it up with your phone.) Definitely get the SmartThings app on your phone as it helps a lot. The picture quality is amazing on this tv. Better than my old VIZIO. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s a great TV for its price. I really enjoy watching movies in it. Gives you option for low to save electricity and then there’s also best performance which really enhances the movie experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Ever Smart TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come and mount these TVs in my new house. They were great and got it all set up in a jiffy and angled correctly and all my streaming loaded and working Picture and sound ( a new BOSE sound bar attached underneath) seemed perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use and clear picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Clear picture. Works well with smart things. Can get updates from stove on tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing bought it a year ago, and I haven’t had any issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Value Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value Good TV. Samsung remote was difficult to set up, small and unlit display. Switchéd to set up my Xfinity remote which was an easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my mother in law for her bedroom, and although she thought hers was fine her face lit up when she saw the great easy to view picture of this bigger better tv. Great price and great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Set up went pretty well. We didn't have to call anyone for help. Had a little trouble at first getting used to the remote and navigating the apps. Overall a very good TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, i love the resolution, very clear and best sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    the most annoying TV I think I've ever owned ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No qualms with image quality or sound quality but I really do hate this thing. Trying to add a device, or ARCing my game consoles or PC. Absolutely awful. Every time I would ARC any connected Devices, instead of just swapping over to the input, it swaps over for a few seconds then takes you right back to the home screen or into the gaming hub homescreen (which I absolutely hate. I don't want to play games through my Samsung tv. Stop it. Just let me use my console. Stop making it difficult.) and then adds whatever you just ARCed to, to whatever home screen you got taken to, even if it's already there it will delete the old icon and replace it. Then once it's added you have to grab your remote anyway and click back into it. Completely defeats the purpose of featuring HDMI ARC. I have readded my PlayStation and switch to that ridiculous game hub home screen at least 60 times or so in the year I've had this tv. If there is a way to turn that screen off and disable it completely, I have yet to find it.... Same thing for my PC on the actual home screen I think I probably watched it add itself to the home screen 25 times or more before I finally just gave up and broke out my old TV to use the laptop on. Connections to YouTube and other apps are just as painful and tedious. My youtube will literally kick me all the way out of the app to reconnect because Samsung Smart tv needs me to verify that I trust the exact same phone I connect to my TV every single day and often leave connected for 12-15 hours at a time for watching long playlists as background noise.again it will disconnect my phone after hours of being connected to ask me to verify it for the 400th time. I'd kill for a not smart tv with 3 HDMI cables. I don't use 97% of the garbage this this comes preloaded with and there doesn't seem to be any way to make using it more seamless and comfortable that I've been able to find. I stand firmly on the fact that this the hands down the most irritating and painstaking TV I've ever had to use in my life. I can't wait to get rid of it finally and get something more useable

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JBreezy,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the picture on this TV. Hung it on the wall, plugged it in, connected to wifi. Will be buying another one for a spare bedroom.

    I would recommend this to a friend