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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its exceptional picture quality, vibrant colors, ease of use, and reasonable price. Many also appreciate the simple setup and smart TV functionality. Some customers feel that the remote control could be improved, and a few noted that the viewing angles are not ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,111 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for myself for Christmas on Black Friday on sale and think it has an excellent picture and features and was a great deal. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it for a day now, so I don’t know how it holds up yet , but so far so good. Great picture for the price & has everything I need on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up instructions,great picture color.A lot of features that you can choose from.Also a lot of apps than you can browse or easily stream.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr. Randall's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great job. Great info. Love the TVs. I love everything I've ever gotten from Best buy and the price is always right and customer service. Oh boy do they ever do it right?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My New TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My New TV. It works very well and I'm very pleased with it!! Perfect size, not too big not too small and I can play my Movies straight from my Apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    T.V.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Has great picture quality and also has the option for an online rmote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and I’m so happy that I was able to snag one on sale during Black Friday! It’s like having my own personal movie theatre in my room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a Samsung TV. I have 3 of them and they hands down open quickly, responsive controls with no lag, and out perform the competition easily. The picture is great!

    I would recommend this to a friend
  • Cons mentioned:
    Viewing angle

    Rated 3 out of 5 stars

    GOOD FOR THE PRICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because I just bought a new receiver with eARC. My old TV had HDMI but no eARC. That said, my old TV had better, richer color and better view from an angle. This Samsung was much less expensive, but 15 years ago flat TVs were expensive. If you're not running it through a surround sound system or sound bar the speakers are very tinny. For the price this TV does everything its description says it does and has tons of setting options. After a month of watching it, I am satisfied with how it handles Blu-ray and DVD, as well as TV and streaming.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoeJoe1050,

      Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a nice clear picture and sound is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my bedroom. Platform is newer so took so I’m getting used to, but I like the TV and I’m happy with the purchase. Samsung always offers value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Smart TV for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a nice. clear picture and was relatively easy to install and set up. We use this TV in the daylight basement and it seems to work well both in the daytime and at night.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Inlove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just love it, the Quality its amazing Samsung never disappoint great Tv perfect for the bedroom Just love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv look great picture quality is super great the sound is perfect and the size just right for my room I love how easy is to connect and love all the apps it has

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung 50" DU6900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sized TV for Office, great initial apps however, would have preferred a remote with numbers on it already...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 50 inch smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, still working. Excellent buy, will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful screen with vivid colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd. Samsung has the brightest display and it sounds like surround sound. Now I have replaced all TVs in my home with Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent from purchase through installation completion, Sales rep very very helpful in the selection process. Communication from purchase through install excellent. Chose to purchase the install option and I would highly recommend it. We were assigned an install time and received messages to update us as to an exact time. The tech was professional, on time, and explained everything. He brought the new tv with him and removed the old one! I would rate the entire process a 10 out of 10! Thank you Best Buy! P.S. We love our new TV and the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been enjoying thus TV so far! I love the features, size, sound quality, and overall experience, from installation to the product itself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase. Is not the most expensive but is Nice. The colors and pictures are very clear. Nice for my bedroom. I recomed it.

    I would recommend this to a friend