Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its exceptional picture quality, vibrant colors, ease of use, and reasonable price. Many also appreciate the simple setup and smart TV functionality. Some customers feel that the remote control could be improved, and a few noted that the viewing angles are not ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,111 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was the right price, good quality. Returned due to damage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price. This TV is more than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    50 inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and the clarity it great. Easy to set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality/price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, Samsung is the best on price vs quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad I picked a Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV. East to set-up and use. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 32 inch TV that's over 8years old.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Quality Slow UI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is fantastic. UI is a bit sluggish but its not a dealbreaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. We have 3 Samsung TVs and they are all good. Ordered online thought it was in stock had to wait a few days to get it. Even though it showed one in stock then when I went to pay it updated to receive in a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceptional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a wonderful tv Fit perfectly where I wanted it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great Audio and Visual quality. Its easy to set up and we were able to get all of our apps connected quickly. The only downside that I saw was that the remote controller did not have light up buttons to press on in the dark. But that could be easily resolved by getting a better controller.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Samsung TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. I have bought 10 of these tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Kk Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this TV and for the price it was steal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sumsung 50”

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did no Like it. Something is no working good to much trouble

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Way to set up for my mom Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my tv so much best tv I have ever got thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart television because it makes me feel like I'm actually right in the room with the characters on the screen!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung Crystal UHD 50" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good but the interface is not intuitive and the quality of sound isn't consistent across apps. Called Samsung to address this issue - I was told they'd have to reset the TV and then I'd have to go through the set-up process again. Frustrating!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      WendyM,

      Thank you for purchasing the Samsung DU6900 TV and for bringing your concerns to our attention.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      Please contact Samsung Support again for further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great picture great sound would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift. My son loves it. Great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv. Has a clearer picture than most tv's.

    I would recommend this to a friend