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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its exceptional picture quality, vibrant colors, ease of use, and reasonable price. Many also appreciate the simple setup and smart TV functionality. Some customers feel that the remote control could be improved, and a few noted that the viewing angles are not ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,111 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a TV sent overseas. It's been a great addition to our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung TV ! Great price and customer service was exceptional !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv and very friendly place to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying my tv that was purchased during Thanksgiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far perfect size 4 my room too thanks 4 da great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost vs quality this tv is hard to beat. UHD works incredibly well on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not writing a review. Already gave my opinion in the rating scales

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery was not what was expected. TV delivery service stated that it was delivered to my home and sent via email a picture. That picture was not my house and looked to be an office building. I had to call to report that I did not receive the TV. It took forever to get through Best Buys AI help system to get some resolution to the problem. Eventually I received what I ordered but it was a hassle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelD,

      Please know you are leaving a review for the DU6900 TV, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great for video games as well as chilling and watching shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thggfgffhhffggggfffffffffffrrrrrrrrrrrrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my niece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for my niece for Christmas and she absolutely loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv I was home bound from surgery and the perfect pill

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No Direct TV app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good product but direct tv is not an app selection. So we still had to purchase a Roku:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with nice display. Enjoy the available apps you can download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, It's just what I was looking for for my wife's office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good . I don't love the whole signing up and in to samsung to use but the tv itself is good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live life and enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome service would recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50inch.Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweson,television learning how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal TV, GREAT visuals. Clear images! Built in tuner too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No bells & whistles, but great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells or whistles, but a good value for the price. Limited HDMI ports. Lightweight, east to install and set up.

    I would recommend this to a friend