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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1075 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and ease of use of the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also praise its affordability and straightforward setup process. While some find the remote control could be improved, the positive feedback on picture quality and user-friendliness outweighs this concern. The vibrant colors and lightweight design are additional features frequently highlighted by satisfied customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,075 reviews
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung and bought this tv on sale and as usual it’s always a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good but the delivery was terrible. Had to re-order another TV because the initial order was mishandled by delivery team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture sound could go up higher will look at getting a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems nice to me. lol cool that I can use my phone as a remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Crystal HHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up process and excellent visuals. Audio could use some improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great people my salesman got me in and out quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me trouble for setup, hard time to connect to wireless internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love more the the or the I have it work fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Review Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a television! I havent even pluged it in yet! Gimme the 4hundy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television for the money! I've always had good luck with Samsung TV's!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live this tv. If was an upgrade from our roku tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curbside service was seamless. I’m satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold off until Christmas will fix review when that comes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase, screen is clear perfect tv in our room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a small hotel & purchase this same TV everytime we upgrade a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for someone and they loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv. Has everything I’m looking for, for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed on time by the geek squad. Very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    No remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had no remote!!!!! How am I supposed to work it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AmberC,

      The DU6900 TV comes with the remote. It may be possible that you accidentally received an open box model from Best Buy.

      We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.

      If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service when I shop at Best Buy Holyoke mall

    I would recommend this to a friend