Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • SAMSUNG Crystal UHD
  • SAMSUNG Crystal UHD
  • SAMSUNG Crystal UHD
  • Alt View 13. Samsung - 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) - Black.
  • The text on the image reads: "Images are simulated and for illustration purposes only."
  • Model: 50" DU6900 Crystal UHD 4K 44.1" W What's in the box: - TV - Power Cable - User Manual - Remote Controller with Batteries - TM2240A - 125 DE 2.4" D - 9.3" D - 29.6" W Dimensions: (INCHES W x H x D): - TV Without Stand: 44.1 X 25.5 x 2.4 - TV With Stand: 44.1 x 27.3 x 9.3 - Stand Footprint: 0.5 X 8.6 X 9.3 - Distance between the two ends of the stand: 29.6 Features and specifications subject to change.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • 4K Upscaling: Get a clear 4K picture even if your content wasn't filmed in 4K.
  • Motion Xcelerator Experience clear motion and improved clarity.
  • Object Tracking Sound Lite: Hear 3D surround sound that follows the movement on screen using our incredible virtual top channel audio.
  • Mega Contrast automatically adjusts the brightness and contrast.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN50DU6900FXZA
SKU:
6584869
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 1076 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and ease of use of the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also praise its affordability and straightforward setup process. While some find the remote control could be improved, the positive feedback on picture quality and user-friendliness outweighs this concern. The vibrant colors and lightweight design are additional features frequently highlighted by satisfied customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,076 reviews

  • Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service when I shop at Best Buy Holyoke mall

    I would recommend this to a friend

  • Samsung 50" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived quickly and TV works great. Love the screen.

    I would recommend this to a friend

  • So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good… 3 weeks in. The screen is working unlike my other Samsung

    I would recommend this to a friend

  • Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer service. Happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with it!!! Trying to use remote but doesn't work!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Stanhitt,

      I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and will be shared with our product teams.

      Please know we are available and happy to assist you with further troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Volume interesting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusting the volume is interesting when it mutes and I don’t want it to mute.

    I would recommend this to a friend

  • My Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my purchase it’s everything the description describe.

    I would recommend this to a friend

  • Satisfying

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my delivery quick and he handles the box with care

    I would recommend this to a friend

  • Samsung review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even doe is 4k i expected a better picture quality. Vizio has a little better picture quality on their 4k.

    No, I would not recommend this to a friend

  • Samsung TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this Samsung television. i will recommend it to my friends

    I would recommend this to a friend

  • Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and amazing qualities. Would repurchase

    I would recommend this to a friend

  • TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv for the price. It is a game changer

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product fantastic customer service overall just wonderful

    I would recommend this to a friend

  • Good tv for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t the best quality but overall it’s a good tv.

    I would recommend this to a friend

  • review of my puchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for granddaughter for xmas. good delivery

    I would recommend this to a friend

  • review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a christmas gift for mt dad. he loves it!

    I would recommend this to a friend

  • Best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. The auto-setup was the best feature of the TV

    I would recommend this to a friend

  • Fuzzy picture

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with picture quality. Seems a bit fuzzy. 4 year old Samsung 48” was clearer. Samsung customer service doesn’t think it’s the tv so maybe it’s my cable/internet provider. Picture is the same whether using cable or streaming. Will probably exchange for another model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarkM,

      We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy, and the TV works fine for the price. It's not the best I've had, but it does its job. The picture and sound are decent, though not exceptional. Overall, it's a solid choice for those looking for an affordable option without high expectations.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      NancyLmnop,

      Thank you for purchasing the Samsung DU6900 Crystal UHD TV. I am happy that you are enjoying your new TV. Please know you can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings.

      You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Very dim for bright rooms

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very bright, disappointed for Samsung name. I didn't know when I ordered this that there was a difference between edge lit and direct lit and this is edge lit, making it very dim in well-lit rooms. I will be returning this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Danielle33,

      If you have not returned your unit, we are available and happy to assist you with troubleshooting or to set up a warranty appointment.

      You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.

      ~Samsung Pro Samsung

Page 50, Showing 981-1,000 of 1,076 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.