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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 669 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 669 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. May have to purchase another if I can’t get one of my other TVs repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    College Football Man Cave TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 50" Samsung DU7200 TV. Picture is great for college football

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD PURCHASE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE TELEVISION SO MUCH, AND I LOVE PURCHASING ON BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom Bliss!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Smart TV. It's just what I wanted and its beautiful! BEST Buy delivered it next day after purchase. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Bought as a second TV and so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and quality viewing experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv/monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as a monitor for our laptops and boy does it make editing photos fun. The picture is vibrant and beautiful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for money. Speaker sound good for small living room. Display great for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from what i had before , completely night and day with how much better the video quality is . Before i would take a picture of my tv and the screen would emit like a blue contrast making it hard to see what was displayed! But not with this tv ! Clear view with amazing quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and I love the Samsung user interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture. All the ease of set up with all the programs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung products and this tv does not fall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an ok TV. However you really need to look at the picture straight on to get a clear image. The TV was easy to mount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tizen CPU makes it quite slow, The remote is also not the best one. You really need to be pointing in the right direction to get it to work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cardin:

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Option for Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a great picture. Would recommend to anyone looking for a new TV for a bedroom or office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great TV. Have never owned a Samsung TV before and have been impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price. Picture quality is bright and clear. Very impressed with this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Samsung makes a great tv. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is crystal clear and functions perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this tv because I can watch all the games I want with great quality and my daughter can enjoy her shows .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flat screen review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. Price & value compared to other brands is superior.

    I would recommend this to a friend