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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 634 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), especially the picture quality, ease of use, and affordable price. Many find the TV easy to set up and appreciate its lightweight design. However, some customers have reported issues with the remote control's functionality after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 634 reviews
  • Rated 4 out of 5 stars

    Volume not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except there are times you have to turn the volume up high to hear what you are watching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video quality and color resolution is very good, remote control setup with my tv provider was a bit challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Briliant picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent visually. I am so glad I upgraded to this TV. I wish the sound was a bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase as a gift for my grandson, he is very happy with it and was surprised to learn the TV came preloaded with a game he could play with an Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice love it please let me know if I won the contest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this television!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Good price good quality. It's definitely the best television I've ever bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an excellent choice. This 50" has an excellent picture. The price is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase, it met my expectations. Clear & bright colors, excellent to watch football games. Right size, just what i was looking for my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV at a reasonable price. The sales staff were knew the product and were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sharp resolution. Smart. tv with all the upgrade needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my new TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this TV. It replaced 7 year old 43 inch Samsung. I really like the remote too. Fewer buttons and took a while to learn but actually easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, crystal clear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Crystal clear, No buffering wen moving through different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best. I own several different models and I enjoy each one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this price, this is a perfect TV for the small/medium drawing room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dull color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price. Appears darker during daylight even with maximum brightness

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this for my mom as her house burned down and lost everything.. perfect for her bedroom.. nice tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and In Store Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and in store service. Best Buy is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needlessly complex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needlessly complex features: Example; anynet + is needed to use ARC with sound bar, but anynet + causes set to turn on by itself when using Roku device; when using optical sound, TV speakers turn on automatically. There Many crazy features like these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this Smart TV. I would recommend it to anyone! And it was so easy to set up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy on sale

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV does have good quality but only for the price when it’s on sale. The TV is pretty loud after you shut it off for about 5 minutes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NickP:

      Thank you for sharing your thoughts regarding the DU7200 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung