Customer Ratings & Reviews
- Model:
- UN50DU7200FXZA
- |
- SKU:
- 6576368
Customer reviews
Rating 4.6 out of 5 stars with 662 reviews
(662 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color range, easy to use interface, it has a gaming section where u can play games via cloud gaming without a console attached
I would recommend this to a friendRated 5 out of 5 stars
Exactly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job explaining this Samsung device to where’s
I would recommend this to a friendRated 4 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, good customer service. Will buy again, when need something
I would recommend this to a friendRated 5 out of 5 stars
CP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Samsung——not disappointed this time either
I would recommend this to a friendRated 5 out of 5 stars
Absolutely amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is sleek, modern, and fast. The purchase is definitely worth it.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on line for pickup. TV was ready when we got there. Staff was very helpful!
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Deal on a UHD TV. Easy to navigate menus and lots of content choices. The Google connection really made it easier to set up.
I would recommend this to a friendRated 5 out of 5 stars
Great TV, better price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. Great reviews. Would do it again. Thanks Best Buy…
I would recommend this to a friendRated 5 out of 5 stars
Whach TV home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for all rooms and easy access to all applications for my home
I would recommend this to a friendRated 3 out of 5 stars
Mehh!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, our new TV does not work with Dish service. Also, it is unduly complicated to set up with the Fire Stick. We have several Samsung products - an older TV, which is great, cell phones and a Samsung watch, all of which we have been happy with.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BradleyjN,
Thank you for your feedback. Please give us a chance to assist you by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the picture clarity and selection of movies available
I would recommend this to a friendRated 4 out of 5 stars
Great value and solid picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV overall but a little confusing navigating between live and online TV channels.
I would recommend this to a friendRated 5 out of 5 stars
Samsung review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung, have 3 . Highly recommend especially through Best Buy. Warranty is well worth it
I would recommend this to a friendRated 5 out of 5 stars
Mrs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on the tv even when it is turned up as far as it can go is still too quiet.
I would recommend this to a friendRated 5 out of 5 stars
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always like a Samsung products. This TV has a great vision.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and easy for a senior citizen. The associate who put it in my car was great
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, and great and easy service. I love having Best Buy as my place to buy TV’s
I would recommend this to a friendRated 5 out of 5 stars
Thank you.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ever. I always recommend Best Buy for all my friends . Thank you. I’ m very happy.
I would recommend this to a friendRated 5 out of 5 stars
Samsung DU7200
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my DU7200 thus far. Processes fairly fast and visuals is crisp especially with my 4k Apple TV and Firestick
I would recommend this to a friendRated 2 out of 5 stars
Ehhh not so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv with high hopes. Its only been about a year and the picture goes in and out.Also, there's been a lot of lag going on with the t v.It has been not the best t v we've ever had next time.I might go with a different brand i'm not sure yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlecH:
We always aim to deliver a great experience, and it’s unfortunate to hear the DU7200 TV did not meet your expectations.
If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues.
1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation.
2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV.
3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution.
We also appreciate your feedback on the laggy navigation you're experiencing, and for optimal performance, we ask that you please check to ensure you've got the latest firmware version installed. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Ambassador
















