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  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 50" DU7200 Crystal UHD 4K television, which is displayed in a box. The box contains the TV, power cable, user manual, and a remote controller with batteries. The dimensions of the TV without the stand are 44.1 x 25.5 x 2.4 inches, while the dimensions with the stand are 44.1 x 27.3 x 9.3 inches. The distance between the two ends of the stand is 29.6 inches. The TV is a 4K display, offering a high-quality viewing experience.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN50DU7200FXZA
SKU:
6576368
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 662 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 662 reviews

  • Worst customer service experience, bar none

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this Samsung TV has created what is easily the worst customer service experience I’ve had in my life. Through a combination of customer service incompetence and lack of integrity, it is doubtful that I will be purchasing from Best Buy again. I purchased this television for my parents, who live a four-hour drive away. I purchased online, then drove up to their home to stay with them a few days and set up their new TV for them. The television arrived a day before I did, and when I opened the box (which arrived in pristine condition), I saw that the screen was damaged/cracked in two places. Thinking that the TV was too big to fit in my car to drive to their local BB for a replacement, I used Best Buy online chat to start a replacement, and but was told the replacement would arrive a day after I was supposed to depart from my parents’ house. As I went to check with them how they wanted to proceed, the chat got disconnected. Annoyed, I tried to fit the TV in my car and was surprised to discover it actually fit. Good news! I could take to their local Best Buy the next day and get it replaced. Then an hour later I received an email notification that my replacement was being shipped, and that it would arrive the day after I was leaving. I got on the phone this time with a Best Buy customer service rep, who told me they couldn’t cancel the shipment. I asked if it could be expedited because I had never confirmed the that a replacement be sent. Customer service said, yes, they could guarantee an expedited shipment that would arrive in the time-frame I needed. Good news! Two days later, when the TV was supposed to arrive, I was notified that it was still being shipped standard and would arrive the day after I was set to leave. I was able to find some help for my parents to set up the television. I was annoyed, but they’d get their television set up. The next day, I’m shocked to discover that the replacement was not sent to my parents, but to my house 4 hours away (which is also an hour away the closes Best Buy). I get on the phone with Best Buy Customer service, and they tell me they are sorry. The best thy can do is offer me a refund, which would take 7-10 days to receive and had been approved, and they might or might not pick up the mis-delivered television. So now I need to order my parents another television, and then wait for the refund on the first purchase. Two days later my parents get their working television which is set up with the help of a friend. 10 days later I check the status of my refund, and Best Buy has not even started the process of the refund, and I am told they will need to start the process with their back office and get approval. At this point I’ve decided to contest the purchase with my credit card company, which is still being disputed. This has been a most unpleasant purchasing experience, and I will be sure to avoid making purchases from Best Buy in the future.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Goodbye,

      I am very sorry to hear about all the troubles you experienced through your purchase. Please know you are leaving a rating for the DU7200 TV, not your experience with Best Buy. Regardless, I recommend reaching back out to Best Buy for an update on your refund.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Exactly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job explaining this Samsung device to where’s

    I would recommend this to a friend

  • Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line for pickup. TV was ready when we got there. Staff was very helpful!

    I would recommend this to a friend

  • Absolutely amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is sleek, modern, and fast. The purchase is definitely worth it.

    I would recommend this to a friend

  • Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, good customer service. Will buy again, when need something

    I would recommend this to a friend

  • Great TV for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal on a UHD TV. Easy to navigate menus and lots of content choices. The Google connection really made it easier to set up.

    I would recommend this to a friend

  • CP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Samsung——not disappointed this time either

    I would recommend this to a friend

  • Great TV, better price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. Great reviews. Would do it again. Thanks Best Buy…

    I would recommend this to a friend

  • Whach TV home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for all rooms and easy access to all applications for my home

    I would recommend this to a friend

  • Samsung review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung, have 3 . Highly recommend especially through Best Buy. Warranty is well worth it

    I would recommend this to a friend

  • Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the picture clarity and selection of movies available

    I would recommend this to a friend

  • Great value and solid picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV overall but a little confusing navigating between live and online TV channels.

    I would recommend this to a friend

  • Mrs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the tv even when it is turned up as far as it can go is still too quiet.

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and easy for a senior citizen. The associate who put it in my car was great

    I would recommend this to a friend

  • Mehh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, our new TV does not work with Dish service. Also, it is unduly complicated to set up with the Fire Stick. We have several Samsung products - an older TV, which is great, cell phones and a Samsung watch, all of which we have been happy with.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BradleyjN,

      Thank you for your feedback. Please give us a chance to assist you by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like a Samsung products. This TV has a great vision.

    I would recommend this to a friend

  • Thank you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever. I always recommend Best Buy for all my friends . Thank you. I’ m very happy.

    I would recommend this to a friend

  • Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, and great and easy service. I love having Best Buy as my place to buy TV’s

    I would recommend this to a friend

  • Samsung DU7200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my DU7200 thus far. Processes fairly fast and visuals is crisp especially with my 4k Apple TV and Firestick

    I would recommend this to a friend

  • Nephews birthday gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew as a gift his first tv he loved it great product

    I would recommend this to a friend
Page 29, Showing 561-580 of 662 reviews
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