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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 670 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 670 reviews
  • Rated 3 out of 5 stars

    Buy on sale

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV does have good quality but only for the price when it’s on sale. The TV is pretty loud after you shut it off for about 5 minutes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NickP:

      Thank you for sharing your thoughts regarding the DU7200 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like a Samsung products. This TV has a great vision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, our new TV does not work with Dish service. Also, it is unduly complicated to set up with the Fire Stick. We have several Samsung products - an older TV, which is great, cell phones and a Samsung watch, all of which we have been happy with.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BradleyjN,

      Thank you for your feedback. Please give us a chance to assist you by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great 50" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what we needed. Nice options and apps loaded and ready to go. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nephews birthday gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew as a gift his first tv he loved it great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great features. Would buy again. Can’t go wrong with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving my tv I think I made a best choice for shopping at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality visuals...for the price a very good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality smart TV. The software for choosing apps or cable connection could use some improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Christmas's Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the price. It does what i wanted it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice visual quality and decent audio quality from the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is my life! (Not really)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered as expected, set up by tech, trash was removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could never go wrong when it comes to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per description. Very good quality and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV IS GREAT BUT SOUND COULD BE BETTER. It needs to be turned up to 70+ on some shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glenn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great TV and a great buy. Thank you Glenn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Easy to use and processing speed is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung t.v

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. For the price and customer service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot comment now. I believe that I will be satisfied with it as it is aging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonably Priced TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, reasonably priced TV with plenty of apps installed.

    I would recommend this to a friend