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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 662 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 662 reviews
  • Rated 5 out of 5 stars

    Great 50" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what we needed. Nice options and apps loaded and ready to go. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great features. Would buy again. Can’t go wrong with Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality visuals...for the price a very good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Christmas's Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the price. It does what i wanted it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice visual quality and decent audio quality from the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving my tv I think I made a best choice for shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could never go wrong when it comes to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality smart TV. The software for choosing apps or cable connection could use some improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per description. Very good quality and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is my life! (Not really)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered as expected, set up by tech, trash was removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glenn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great TV and a great buy. Thank you Glenn.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh not so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv with high hopes. Its only been about a year and the picture goes in and out.Also, there's been a lot of lag going on with the t v.It has been not the best t v we've ever had next time.I might go with a different brand i'm not sure yet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlecH:
      We always aim to deliver a great experience, and it’s unfortunate to hear the DU7200 TV did not meet your expectations.

      If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues.

      1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation.
      2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV.
      3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution.

      We also appreciate your feedback on the laggy navigation you're experiencing, and for optimal performance, we ask that you please check to ensure you've got the latest firmware version installed. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV IS GREAT BUT SOUND COULD BE BETTER. It needs to be turned up to 70+ on some shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Easy to use and processing speed is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung t.v

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. For the price and customer service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot comment now. I believe that I will be satisfied with it as it is aging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonably Priced TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, reasonably priced TV with plenty of apps installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noz TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did it over chat and picked up at store It couldn’t of been easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsong Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Quality great customer service I have purchased 4TV’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we installed this TV set, we have maximally been enjoying it!

    I would recommend this to a friend