Customer Ratings & Reviews
- Model:
- UN50DU7200FXZA
- |
- SKU:
- 6576368
Customer reviews
Rating 4.6 out of 5 stars with 661 reviews
(661 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not bright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV color I’ve ever dealt with. Menu is bloated and laggy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MnSnowta,
We appreciate your feedback on the picture color quality of the DU7200 TV. I have a few recommendations that may improve your experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
Next, please ensure your software is up to date. Go to Settings> Support> Software Update.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
















