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Customer Ratings & Reviews

Your price for this item is $549.00

Customer reviews

Rating 4.7 out of 5 stars with 236 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 236 reviews
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and especially the Samsung TV Network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best tv for me that’s the only tv that I will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" DU8000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung because they make a reliable television for a reasonable price and you get access to their programing so I don't need Cable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV as a floor model, i had to exchange it due to a glich in the wifi. My transaction was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung TV. For the money this is the best 50" TV out there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv as a open box item and I can see why it was returned. Said it was in excellent condition, when I opened the box, the feet were missing, no way to stand it up, the remote was not the correct one for this model. Once plugged in and setup after a few minutes the TV constantly started cycling off and on. Yes, I followed all advice from Samsung to get this to stop and it wouldn't. There is obviously something very wrong with this unit. Best Buy refuses to allow me to exchange it even though I was literally 3 days past the 15 day return period. I would not recommend this TV as there are definite issues with this model and will never shop with Best Buy again unless they will agree to resolve this issue. When a product is marked as excellent as an open box item and says it comes with everything, it should come with everything. Never occurred to me that it would be necessary to open the box and test the product before leaving the store. Not something you should have to do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Bought this for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while since I had a Samsung TV. Glad to have one again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers in front.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the speakers are in front. The voices are a little le raspy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality of screen, samsung always do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great help great customer service thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 50" Smart TV is very nice and was exactly what I was looking to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and great price! Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I purchased this tv for my two sons' rooms and they are perfect. Would buy 10 more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed client

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV keeps repeating sounds on tv and interrupting programming. Very annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV ok, Samsung bloatware kills my happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual TV is fine for my use. All the garbage that Samsung pre loads along with all suggested Channels is awful. The UI is a mess, no way delete unwanted junk. I haven’t found a way to rearrange any suggested apps

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Derek,

      We appreciate your feedback on the DU8000 TV. To adjust the apps on your Home Screen, go to Home> Apps> Select App of choice> Long hold return key> Add to Home Menu.

      To move the app to a different position on your Home Screen Menu> Go to App of choice> Long hold return key> Move> Use left or right arrows to move.

      If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great for gaming/ watching tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a consistent customer for Samsung tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I love the Samsung brand and have several products.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for someone who is looking fir a tv to throw in a garage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful TV but Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was purchased to replace another Samsung TV that broke after 2 years. I have had this TV for one month and there is a black line across the screen. Apparently this is a known issue. While I am glad I purchased an extended warranty this time around, I am not happy that this TV is already proving to be defective. Overall, not happy and cannot recommend Samsung--everything I purchase from this brand is a lemon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristinaK,

      We are glad that you reached out to us regarding the display issues you are seeing on your Samsung DU8000 TV. I have a few recommendations that may resolve the black line you are seeing on your screen.

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.

      Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing line.
      - If the line still appears after replacing the cable, troubleshoot the external device.
      - If a line appears during the Picture Test, proceed to the next step.

      If issues appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~Samsung Advisor Samsung