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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 248 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the 50” Class DU8000 Series Crystal UHD Smart Tizen TV (2024) for its excellent picture quality and ease of setup. Many appreciate its perfect size, lightweight design, and sleek appearance. The TV's brightness and reliable connectivity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 248 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Clicking/popping noise

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, beautiful color, perfect size for my bedroom. My only complaint is after turning off it makes random clicking/popping noised for at least 30 minutes after. Can be a bit frustrating when trying to fall asleep. Other than that it was a great purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Antmp,

      It's great to hear you are enjoying the 4k quality picture of the DU8000. If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:

      1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.

      2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.

      3. Replace the audio connection cable.

      Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.

      4. Try connecting a different external device to the same input on the TV.

      Connect a different device to the same input on the TV using the same connection cables.

      For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.

      If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Arguably worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as many picture control options as I was expecting but an overall honest great picture very rich.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    crisp TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this model is so crisp and sharp. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    slim TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very thin television, mounts perfect to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV to buy with clear viewing picture quality and very nice sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50’ samsung smart tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv at a good price with great picture quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for its price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv for its price. Got it for my 70+ mother, it’s taking a while for her to adjust to smart tv apps and remote without numbers for channel change. It would be nice if the remote would light up when picked up in the dark and if it was colorful to find see it instead of just black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love having it. Terrific price for the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase of this tv. Kids love it better. Game mode is amazing. AI assist on energy saving is great. I'd make this purchase again in the future

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Price, Enojoyful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not over heat, really good quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, looks good on the Wall. Great picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV in great conditions only missin controller but I buy one for 9box

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is clear and bright tv sound is a lirrle low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew exactly what they were doing and did a good job in informing me what to do with my new television. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Replacement tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good definition and easy setup out of the box sharp colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family room TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of use this TV has proven to be a good choice. It was easy to set up with a few adjustments to attach it to the bracket we already have in our room. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Tv take over

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but it took over all the settings I had. I have cable and when I turn it on it goes to the tv wifi first. Also I lost the phone # showing up on the tv when I get a call

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnH

      I'm glad you reached out to us. While your DU8000 TV may currently default to Samsung’s TV Plus app, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option.

      1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
      2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu

      If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It obviously isn't as good as the more modern expensive tvs but it's worth the price the only issue is that the sound quality isn't the best or the highest but it is a tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SOOO Disappointed in Samsung....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for just over a year and it has just given out on me. It won't turn on at all. I had it on earlier in the day, watching my Little House on the Prairie, stepped out for an hour, came home, put up my tree, and boom, no tv! I did all the troubleshooting, tried everything google and YouTube gave me. Even Best Buy. Their response was a Service Call for $129.00. I don't think so. I even tried Samsung. Same thing. Service call. Everything I own is Samsung. I'm so flipping angry that my big bad 50" tv just took a poop a year after I got it. And NOBODY gives a * either. My parents have a Samsung tv from 20 years ago. Still works great. Thanks for listening ya'll.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, slim and good image! I got the tv open box in alleged excellent condition however it was not. I suggest you purchase brand new worth the price

    I would recommend this to a friend