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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 50” Class DU8000 Series Crystal UHD Smart Tizen TV (2024) for its excellent picture quality and ease of setup. Many appreciate its perfect size, lightweight design, and sleek appearance. The TV's brightness and reliable connectivity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 242 reviews
  • Rated 5 out of 5 stars

    best buy home run hitters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech men very informative and helpful.they informed me of a compatible sound bar which i purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" Smart Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung tv, and the price was great! I would definitely recommend my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great Picture TV, But sound...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a great clear picture. But the sound on this set is HORRIBLE. The sound scale goes from 0 to 100. To hear most programs reasonably well you must crank volume to AT LEAST 84, some programs your at 90. When you buy in the store they show you the picture, never the sound. So before you buy ANY TV ask to hear the sound so you wont be disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VMCO,

      Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Samsung missed the mark.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is only average. Just did not turn out to be what I was expecting, purchased to replace a 10-year-old Samsung and the picture quality did not improve. It does have a decent picture if you are watching something new. If you are watching older shows it is very grainy. Sound is not great so may have to invest in sound bar. I have owned several Samsung TVs put this is not their best effort. Wish I had spent the money and bought a better tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rich,

      Thank you for sharing your thoughts on your DU8000 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve picture clarity:

      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
      6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.

      Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality entertainment, definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and especially the Samsung TV Network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" DU8000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung because they make a reliable television for a reasonable price and you get access to their programing so I don't need Cable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best tv for me that’s the only tv that I will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV as a floor model, i had to exchange it due to a glich in the wifi. My transaction was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung TV. For the money this is the best 50" TV out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while since I had a Samsung TV. Glad to have one again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Bought this for my bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers in front.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the speakers are in front. The voices are a little le raspy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv as a open box item and I can see why it was returned. Said it was in excellent condition, when I opened the box, the feet were missing, no way to stand it up, the remote was not the correct one for this model. Once plugged in and setup after a few minutes the TV constantly started cycling off and on. Yes, I followed all advice from Samsung to get this to stop and it wouldn't. There is obviously something very wrong with this unit. Best Buy refuses to allow me to exchange it even though I was literally 3 days past the 15 day return period. I would not recommend this TV as there are definite issues with this model and will never shop with Best Buy again unless they will agree to resolve this issue. When a product is marked as excellent as an open box item and says it comes with everything, it should come with everything. Never occurred to me that it would be necessary to open the box and test the product before leaving the store. Not something you should have to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality of screen, samsung always do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 50" Smart TV is very nice and was exactly what I was looking to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I purchased this tv for my two sons' rooms and they are perfect. Would buy 10 more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great help great customer service thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and great price! Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming/ watching tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a consistent customer for Samsung tvs.

    I would recommend this to a friend