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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 779 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 50” Class Q60B QLED 4K Smart Tizen TV's picture quality, ease of use, and color accuracy. Many appreciate the TV's overall quality, sleek design, and the included remote control. Positive feedback also highlights the TV's value for its price. While some users noted issues with glare and volume, the overwhelmingly positive reviews point to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 779 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My First Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new TV so far! The picture quality is great, the sound quality is great, and the features that I've used so far have been great! This is my first Smart TV and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture nice sound i was amazed how much difference 5 years ago when I had my other tv l can truly say its a good one im glad my wife broke the old one or i would have never got this one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K QLED Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The 50 inch size is perfect for my dining room area. The Best Buy installer did a great job hanging the tv and answering our questions. I plan on getting a Samsung sound bar next month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Samsung Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this mew TV. Picture is brighter, higher definition and good quality sound. There is no users guide for the remote, however it works well with the dish network remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsungs new Q TVs are awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing TV. It’s the best picture that I have ever seen on a flat panel LED. If I were getting a larger TV than a 50”, I would step up the the 8 or 9, but at 50” it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung 4k 50 inch tv. Beautiful color and everything. Its smarter than i am. It's gonna take me a little bit to learn all it will do. It's my Birthday present to me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great, mid-level TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up. Only complaint is lack of good documentation/user guide, either included with the TV or online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv , good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, recommended install soundbar, the sound is a little poor

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up except for my cable box. It's an older box so I still need 2 remotes. Picture is amazing compared to my 13 year old LCD tv it replaced. Requires a sound bar for best sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size on my 52" tv stand. Quick set-up and light enough I could carry it on my own. Took a while to connect it to my echo dot, but other than that no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has good color and like size. Only issue is when turn TV on you have to wait a while to get to your station. Samsung has Screen locked to display apps which delays getting to your program/channel. Liked purchasing from Best Buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BackUp,

      Thank you for your review of Samsung's Q60B TV. If your TV takes a while to turn on, apps take longer to start, or the menu takes longer to load, please try discharging or cold booting your TV, as this will help it start up normally again. You can cold boot your TV 2 ways:

      1. With the Samsung TV remote:
      - With the TV turned on, press and hold the power button on your remote.
      - Continue holding the power button while the TV powers off and back on.

      2. Without the Samsung TV remote:
      - With the TV turned on, unplug the TV's power cord from the power outlet and wait 30 seconds.
      - Plug the TV power cord back into the power outlet and turn the TV back on.

      This will clear your memory cache, and your TV should start running normally again.

      Please also check to see if your TV has any software updates available, which could help it run smoother as well. You can check this by going to: Menu > Settings > Support > Software Update.

      If your TV still takes a long time to turn on after performing these steps, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sound bar to go with it, but don't even need it. The picture is clear and the sound is good. (I don't watch action movies or play video games). It was a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, awful remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old Samsung 4K TV and since I already love the 55" model of this, I got the 50" one. No issues, great picture, but the new Samsung remote design sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Love the smart features. Hate the remote. It’s too small and confusing to use, easy to make an error with causing one to have to go out and start over etc..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Scores

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate and a very nice picture. I am a big Samsung TV fan. This TV delivered what my wife was looking for Something with a nice size screen, with excellent picture quality, that wouldn't over power the family room, her room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT PICTURE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement TV for another Samaung. I am very pleased. It has an Excellent Picture! Makes you feel as though you are at the Football Games.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    My new television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this television is top tier ! Pleasantly surprised granted the reasonable price range that I was able to grab this unit. Wonderful value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gma01!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on our new TV is so clear. We have a few things to learn about how to operate the TV, but with the aid of our kids we should be able to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, excellent picture and sound. I would recommend this tv to purchase for those reasons alone. Very happy with purchase and customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect size..great picture. I was very happy with my sales person. I told him what I wanted and he immediately knew the make and model.

    I would recommend this to a friend