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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 50” Class Q60D Series QLED 4K Smart Tizen TV (2024) for its amazing picture quality, ease of use, and fast setup. Many appreciate its bargain price, great features, nice design, wonderful color, and light weight. However, some customers have reported issues with missing remote controls, while others have noted screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 387 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fantastic and the sales people were amazing

    I would recommend this to a friend
  • Cons mentioned:
    Screen glare

    Rated 5 out of 5 stars

    Perfect TV for a sunny room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love love the no glare screen. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is pretty sharp. It doesn’t have the depth of my other tv. That’s what takes away from the experience, This was different from what I experienced in the store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LucyS,

      We appreciate your input on the picture quality of Samsung's Q60D TV. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.

      If adjusting image settings does not improve your picture, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Lag in function as opposed to my old tv. But nice tv thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV!! It was my first time buying a TV. Samsung is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung tv I’ve owned it has sure great features.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Happy Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new TV and with the great installation job by Caesar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 inch q60s qled4ksmart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was broken and would not work out of the box. The Peoria Illinois store was very good about replacing it. They said a small percentage of tv's come like that. The salesman was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture and sound from our new tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Intend to buy a 2nd one for living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and great service. Picture is clear. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it since I saw it, very good resolution and it is easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality picture, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsun TV purchased is working well so far. Not issues to date - but only have it for about one month. Love the look and easy to access other services (streaming services). Really do like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. The quality on it is amazing is great and I love that is a smart tv with alexa capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an average user, overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality TV despite of lots of lacking specs. However, an average user won't tell the difference. The OS is loaded with bloatware and needs some work in order to block data collection. In the end, I think it's overpriced compared to competitors.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote is not user friendly and neither is your review form.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really? You want my review??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is probably not what Best Buy would like to see, but we went to buy a new TV and spent some time with a very knowledgeable and helpful sales associate trying to learn about the different TVs and features, etc. Our selection was not in store stock but would be delivered 4 or 5 days to our home. We paid for the TV and arranged made note of the delivery date. I think it was probably an hour after we got home and I received an email saying our order was cancelled because none were in stocked and the TV was not being continued. No options were given on potential replacement, no call from the friendly, knowledgeable sales associate. Nothing from Best Buy but the cancel order. So, ordered the same TV from Amazon and it arrived the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. It is sharp and clear and the upscaling to 4K (i have cable) is excellent and sharp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Smart TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Samsung smart TV. I wasn’t aware that it came with Samsung TV plus which is an added bonus. Overall, I am happy with it so far.

    I would recommend this to a friend